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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. Email error

    By Thegolden1,
    • 2 replies
    • 1.2k views

  2. HOTMAIL Permission Email Send

    By JoseMonteiro,
    • 4 replies
    • 1.6k views

  3. how long does it take???

    By Potter Crazy,
    • 6 replies
    • 1.7k views

  4. Questions

    By soso0_0,
    • 0 replies
    • 628 views

  5. Can't log in, account queued.

    By lllsiny,
    • 13 replies
    • 3k views

  6. Acct not activated?

    By ragecc,
    • 0 replies
    • 521 views

  7. Subdomain not resolving

    By goran,
    • 4 replies
    • 1.3k views

  8. Website unavailable

    By Phil,
    • 4 replies
    • 4.9k views

  9. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 514 views

  10. ssl

    By creepy,
    • 10 replies
    • 2.1k views

  11. Account suspend / Deleted

    By shoshwaz,
    • 2 replies
    • 879 views

  12. Parked Domain pointing to Account Queued

    By tablecat,
    • 6 replies
    • 1.7k views

  13. MX entry to use google apps

    By Rochak,
    • 10 replies
    • 2.7k views

  14. website is down for the 3rd day

    By matt0baba,
    • 14 replies
    • 2.3k views

  15. 403 forbidden error when i browse to my site

    By nworld,
    • 14 replies
    • 3.3k views
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