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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,291 topics in this forum

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  3. Yeah okay

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  5. [Solved] Johnny Is Down

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  8. SSL Request

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  9. HelioHost Account Activation

    By Mike P,
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  10. [Solved] Permission denied on non public schema

    By styxdb,
    • 0 replies
    • 227 views

  11. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 139 views

  12. Please Help Me Register!

    By owlyhost,
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    • 248 views

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    • 301 views

  14. [Solved] Bottle + Apache Instalation?

    By Pegazux,   
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  15. [Solved] Stevie Cpanel License

    By ref_ptc,
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