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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Request to add domain "ujian.koosty.web.id"

    By koosty,
    • 1 reply
    • 264 views

  2. To djbob:

    By atyndall,
    • 1 reply
    • 1.4k views

  3. Help From Another Administrator

    By Byron,
    • 1 reply
    • 694 views

  4. [Solved] Site Access Timed Out

    By danval,
    • 1 reply
    • 686 views

  5. Database Importing Error

    By Ahmard,   
    • 1 reply
    • 1.4k views

  6. [Solved] Delete my forum account

    By Guest icnsofto,
    • 1 reply
    • 507 views

  7. Connect to mysql with python and flask?

    By jair,
    • 1 reply
    • 1.1k views

  8. [Solved] Moving request: Ricky to Tommy

    By mrander8,   
    • 1 reply
    • 822 views

  9. VPS and webhosting

    By gleason,
    • 1 reply
    • 5.7k views

  10. [Solved] Add subdomains

    By wendyfiore,
    • 1 reply
    • 522 views

  11. heliohost account password reset

    By fvirili,
    • 1 reply
    • 498 views

  12. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 711 views

  13. [Solved] Add domain names to my account

    By hostmysiteplease,   
    • 1 reply
    • 420 views

  14. [Solved] account wipe out

    By chandivaliskumar,   
    • 1 reply
    • 584 views

  15. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 217 views
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