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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. Maicol07: Can't Access At Cpanel Account

    By maicol07,
    • 1 reply
    • 753 views

  2. [Solved] Deploy War

    By shuffly2,
    • 1 reply
    • 670 views

  3. Where can I see the error console?

    By virtuala,
    • 1 reply
    • 763 views

  4. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 668 views

  5. redirected many times. (it works well now)

    By orca,
    • 1 reply
    • 471 views

  6. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 327 views

  7. Custom Ad Request

    By umesh,
    • 1 reply
    • 1.4k views

  8. Webpage isn't working

    By tomas,
    • 1 reply
    • 1.3k views

  9. Help on setting MX google records with Heliohost

    By Sebastian,
    • 1 reply
    • 3.3k views

  10. Website not loading

    By Manish Dwibedy,
    • 1 reply
    • 3.2k views

  11. [Solved] Keep Getting 500 Errors On Stevie

    By ethanh,   
    • 1 reply
    • 1k views

  12. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 623 views

  13. [Solved] Acount Archiuved Postfreg

    By postfred,
    • 1 reply
    • 663 views

  14. [Solved] Can I Do Anything to Get my Page Up?

    By lgpchelp,
    • 1 reply
    • 650 views

  15. Reinvite to tommy.

    By cmh,
    • 1 reply
    • 728 views
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