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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,787 topics in this forum

  1. Cpanel still not working after 48 hour time period

    By Bradlays,
    • 5 replies
    • 1.4k views

  2. Account deleted or suspended

    By Robert H,
    • 2 replies
    • 914 views

  3. CNAME change please :)

    By Swift,
    • 7 replies
    • 2.9k views

  4. Internal server error...

    By SUTFZR,
    • 2 replies
    • 1k views

  5. Error Occured During Signup

    By Mokothemonkey,
    • 6 replies
    • 1.5k views

  6. Google applications and Heliohost

    By tomas,
    • 0 replies
    • 766 views

  7. Password reset

    By dookan,
    • 9 replies
    • 1.8k views

  8. Cannot park domain - owned by another user

    By timotei,
    • 6 replies
    • 2k views

  9. "Can't login" problem

    By DW028,
    • 2 replies
    • 1k views

  10. Suspended account

    By Gnus,
    • 7 replies
    • 1.9k views

  11. my site is down??

    By hyper,
    • 2 replies
    • 975 views

  12. Unable to login

    By Akh,
    • 0 replies
    • 588 views
    • Akh
    • Akh

  13. Addon Domain added but not working

    By abcorn,
    • 1 reply
    • 808 views

  14. Unable to login

    By nettow,
    • 1 reply
    • 815 views

  15. My site is not working. Any help?

    By X Enterprises,
    • 2 replies
    • 1.2k views
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