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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,364 topics in this forum

  1. Typical Database Error

    By amirasamy,   
    • 4 replies
    • 1.3k views

  2. Udp And Tcp Ports

    By sirscs,
    • 1 reply
    • 634 views

  3. Udp Port Number: 21715

    By Luigi123,
    • 2 replies
    • 479 views

  4. Uh oh, something went wrong. I recommend contacting support for further assistance.

    By sarginex,
    • 1 reply
    • 157 views

  5. umm... its full

    By crazybmanp,
    • 0 replies
    • 896 views

  6. Unable Signup Stevie Account With .cf Domain,

    By longmono,   
    • 0 replies
    • 1.3k views

  7. Unable to access anything in cPanel

    By iamdavo,
    • 3 replies
    • 900 views

  8. Unable to access my cpanel account and domain.

    By ashishd,
    • 1 reply
    • 785 views

  9. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 575 views

  10. Unable To Access Mysql Databases

    By phantom666,   
    • 0 replies
    • 883 views

  11. Unable to Access New Account

    By syst3m,
    • 1 reply
    • 707 views

  12. Unable To Access The Site's Subdomain

    By voicyou1,
    • 1 reply
    • 443 views

  13. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 353 views

  14. Unable to access website and cpanel

    By juzhost,
    • 4 replies
    • 1.1k views

  15. Unable To Activate Domain Using Ns2.heliohost.org

    By danval,
    • 7 replies
    • 728 views
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