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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10095 topics in this forum

  1. login attempt failed

    By temple,
    • 2 replies
    • 1.3k views

  2. Login doesnt work

    By waidschrat,
    • 1 reply
    • 1k views

  3. Login Email Change!

    By A USER,
    • 2 replies
    • 532 views

  4. Login fail just after signup

    By bemi,
    • 1 reply
    • 605 views

  5. login failed

    By hwkoch,
    • 2 replies
    • 1.1k views

  6. Login Failures

    By RainGirl82,
    • 8 replies
    • 3.5k views

  7. Login issue

    By costcowh,
    • 2 replies
    • 646 views

  8. Login issue

    By Quetesh,
    • 5 replies
    • 2.3k views

  9. Login Issue

    By PyF-3,
    • 1 reply
    • 609 views

  10. Login issues

    By spacemonkey95,
    • 3 replies
    • 750 views

  11. Login page not found 1 2

    By mrdarc,
    • 18 replies
    • 6k views

  12. Login problem

    By Morfes,
    • 2 replies
    • 1.5k views

  13. Login problem

    By thammu,
    • 4 replies
    • 1.8k views

  14. Login Problem

    By Byron,
    • 3 replies
    • 2.3k views

  15. Login Problem 1 2

    By dogsbody,
    • 17 replies
    • 6.7k views
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