Quetesh Posted December 10, 2009 Share Posted December 10, 2009 Hello, this is what happened to me, unfortuantelly. Created an account here on heliohost.org and was having there our team webpage and forum. However, due to some serious time issues, I wasn't able to take care of it all the time, so once came back and tried to log in, I found out, I wasn't actually able to do so, however I received an e-mail from you (asking me to be so kind and log in in order to prevent my webpage from being deleted), tried to save my webpage, but there was nothing I could have done with it after all. Some further unexplained error appeared (HTTP 403) Access denied so I was absolutelly helpless. Asking admin, if possible to remove my ban, if this is caused by it or tell me, how can I fix this. Best Regards [,]7H71 Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 10, 2009 Share Posted December 10, 2009 Username? Domain name? You're being awfully unspecific. Quote Link to comment Share on other sites More sharing options...
Quetesh Posted December 12, 2009 Author Share Posted December 12, 2009 Username? Domain name? You're being awfully unspecific. Well, I assume, my account was recenly deleted either. I recreated it. Having the same username as before, it's: "Quetesh" and my domain was: "www.jactne.heliohost.org" (redirected to www.jactne.co.cc). Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 12, 2009 Share Posted December 12, 2009 You must use "quetesh" to login to cPanel, not "Quetesh". 1000th post ftw. Quote Link to comment Share on other sites More sharing options...
Quetesh Posted December 22, 2009 Author Share Posted December 22, 2009 Apologies for bothering you once again and still. I asked my friend to post these questions instead of me, I am NOT able to open / see / display your (www.heliohost.org) page at all. Currently on a different PC, somewhere else, but from home, I have no chance to get here. Cca. 3 months ago I started using your services, than I had quite no time for it, didn't notice the notification email from your side, my account was deleted and since than, all I see, when I open www.heliohost.org is a white and empty page, with "(HTTP 403) Access denied" message, up in left corner of my screen. Is that possible that I was banned for being inactive? I'm quite sure, I didn't break up any rules of yours, at least I hope so. Anyway, sorry for posting it here, just realized, it was placed into a different section on this forum, than it shoud be. As I said, I asked somebody else to start this topic for me and now, I was just lucky to get here from different PC. I'd be very grateful, if you helped me. Anything is appreciated, so thank you. Regards, [,]7H71 Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 22, 2009 Share Posted December 22, 2009 Where are you located in the world? You should not be getting a 403. Quote Link to comment Share on other sites More sharing options...
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