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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,634 topics in this forum

  1. website is down for the 3rd day

    By matt0baba,
    • 14 replies
    • 2.2k views

  2. 403 forbidden error when i browse to my site

    By nworld,
    • 14 replies
    • 3.2k views

  3. Account Suspended 1 2

    By athsur,
    • 16 replies
    • 3.1k views

  4. Won't let me make a website

    By Potter Crazy,
    • 0 replies
    • 574 views

  5. unable to log into cpanel

    By alacode,
    • 13 replies
    • 4.4k views

  6. account set-up problems

    By MatthewB,
    • 1 reply
    • 795 views

  7. Cant login to cpanel

    By SV Arun,
    • 7 replies
    • 3.3k views

  8. FTP login error 530

    By qqqnow,
    • 4 replies
    • 6.5k views

  9. Adding Domain Difficulty

    By Bingo 324,
    • 4 replies
    • 1.2k views

  10. Unable to log in

    By diavolo,
    • 7 replies
    • 1.2k views

  11. Account Suspended

    By webgeek,
    • 9 replies
    • 1.9k views

  12. is it possible to rename...

    By Jdude,
    • 4 replies
    • 1.2k views

  13. Sub-Domain Name Change

    By stanleymanly21,
    • 3 replies
    • 923 views

  14. Park/addon Domain help

    By killerbees,
    • 4 replies
    • 1.3k views

  15. Host don't active 1 2

    By Gotik2,
    • 17 replies
    • 3.1k views
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