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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,290 topics in this forum

  1. Change Main Domain

    By Ryan M,
    • 0 replies
    • 549 views

  2. Username change request

    By _.-*'`'*-._,
    • 8 replies
    • 1.7k views

  3. I an't suscribe

    By pols12,
    • 1 reply
    • 818 views

  4. Main Domain Change

    By scramead,
    • 6 replies
    • 2.1k views

  5. Delete my account

    By Petzet,
    • 3 replies
    • 1.3k views

  6. account creation

    By led555,
    • 2 replies
    • 1k views

  7. change domain

    By team1,
    • 2 replies
    • 848 views

  8. I need to change my main domain

    By laura20,
    • 3 replies
    • 956 views

  9. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 686 views

  10. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 717 views

  11. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 972 views

  12. FTP connection error

    By pajn,
    • 2 replies
    • 1.1k views
    • pajn
    • pajn

  13. phpmyadmin access denied

    By pravin,
    • 3 replies
    • 1k views

  14. Can't login after new registration

    By qqti,
    • 2 replies
    • 1.1k views
    • qqti
    • qqti

  15. I cannot login to my account

    By Chad,
    • 4 replies
    • 955 views
    • Chad
    • Chad
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