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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,104 topics in this forum

  1. Unable to access my cpanel account and domain.

    By ashishd,
    • 1 reply
    • 915 views

  2. I Can't Access cPanel

    By sheeds,
    • 1 reply
    • 556 views

  3. can't log in to cPanel

    By juaneco,
    • 1 reply
    • 640 views

  4. A couple of problems

    By Shocky,
    • 2 replies
    • 811 views

  5. Can't log in to cPanel

    By yancoko,
    • 3 replies
    • 1.3k views

  6. Can't login to cpanel

    By jccoelho99,
    • 2 replies
    • 1.2k views

  7. MySQL error

    By Wizard,
    • 1 reply
    • 827 views

  8. Can't login to cpanel

    By Itchy,
    • 1 reply
    • 623 views

  9. Cannot login to cpanel

    By kriminalas,
    • 1 reply
    • 690 views

  10. Can't signup

    By wireless,
    • 1 reply
    • 768 views

  11. Public Html doesnt exist... 1 2

    By G0tP0t,
    • 15 replies
    • 3.3k views

  12. Addon domain

    By grush,
    • 9 replies
    • 1.6k views

  13. Internal Server Error

    By drink86,
    • 2 replies
    • 821 views

  14. Publishing my site doesn't work : (

    By ginkohj,
    • 0 replies
    • 519 views

  15. Is HelioHost slow for just me?

    By G0tP0t,
    • 1 reply
    • 2.7k views
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