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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Account validation

    By pauldj48,
    • 2 replies
    • 991 views

  2. Delete User: ishida

    By Derek,
    • 2 replies
    • 797 views

  3. New account not working...

    By Derek,
    • 9 replies
    • 2.2k views

  4. Grr...

    By Wizard,
    • 0 replies
    • 577 views

  5. Email domains missing

    By ukjerry,
    • 6 replies
    • 1.9k views

  6. cPanel errors due to recent downtime

    By meiskam,
    • 3 replies
    • 1.8k views

  7. Domain name change

    By Mark Wilding,
    • 2 replies
    • 1.2k views

  8. PhpMyAdmin and Email

    By BlueAdmin,
    • 2 replies
    • 748 views

  9. phpMyAdmin Error

    By raccess,
    • 2 replies
    • 1.4k views

  10. Imagick Class Down

    By Byron,
    • 4 replies
    • 1.3k views

  11. PMA is down

    By software advisor henry,
    • 2 replies
    • 1.3k views

  12. DNS Server names

    By integrable,
    • 1 reply
    • 1k views

  13. Internal Server Error (happens occasionally)

    By stefanscottalexx,
    • 4 replies
    • 1.6k views

  14. Email - Cpanel

    By David,
    • 4 replies
    • 2k views

  15. cPanel down

    By stefanscottalexx,
    • 3 replies
    • 1.4k views
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