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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,969 topics in this forum

  1. Problems connecting to website

    By asdcercenasco,
    • 1 reply
    • 662 views

  2. Website is down

    By Egeorg,
    • 2 replies
    • 692 views

  3. Account Creation

    By feiyoung,
    • 2 replies
    • 772 views

  4. Website Down, Host Up?

    By Snuupy,
    • 1 reply
    • 696 views

  5. account not activated

    By nospam,
    • 2 replies
    • 932 views

  6. After 48 hours, my account is not activated. Plz help me!

    By cocktea,
    • 3 replies
    • 940 views

  7. Website not available

    By dgourd,
    • 2 replies
    • 898 views

  8. 65.19.143.3 seems not working

    By test218,
    • 4 replies
    • 1.3k views

  9. thank you

    By Mega Net Cafe,
    • 2 replies
    • 682 views

  10. Acc more than 48 Hours innactivity...

    By Paulinho,
    • 1 reply
    • 608 views

  11. Texvc for Latex in MediaWiki

    By Mark Wilding,
    • 8 replies
    • 2.9k views

  12. I can't access my Account

    By unlink,
    • 3 replies
    • 943 views

  13. Still waiting for account activation

    By MadMartinMan,
    • 2 replies
    • 688 views

  14. [Registration Problem]

    By Luca Rager,
    • 2 replies
    • 774 views

  15. Wrong domain name on new account

    By gth673e,
    • 2 replies
    • 635 views
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