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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,634 topics in this forum

  1. Can't prevent account from expiring

    By reality,
    • 3 replies
    • 894 views

  2. Setup

    By torpeteo,
    • 1 reply
    • 676 views

  3. Email error

    By Thegolden1,
    • 2 replies
    • 1.1k views

  4. HOTMAIL Permission Email Send

    By JoseMonteiro,
    • 4 replies
    • 1.6k views

  5. how long does it take???

    By Potter Crazy,
    • 6 replies
    • 1.6k views

  6. Questions

    By soso0_0,
    • 0 replies
    • 583 views

  7. Can't log in, account queued.

    By lllsiny,
    • 13 replies
    • 2.9k views

  8. Acct not activated?

    By ragecc,
    • 0 replies
    • 488 views

  9. Subdomain not resolving

    By goran,
    • 4 replies
    • 1.3k views

  10. Website unavailable

    By Phil,
    • 4 replies
    • 4.8k views

  11. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 487 views

  12. ssl

    By creepy,
    • 10 replies
    • 2k views

  13. Account suspend / Deleted

    By shoshwaz,
    • 2 replies
    • 838 views

  14. Parked Domain pointing to Account Queued

    By tablecat,
    • 6 replies
    • 1.6k views

  15. MX entry to use google apps

    By Rochak,
    • 10 replies
    • 2.6k views
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