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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,105 topics in this forum

  1. Almost 72 hours and I still can't access my cPanel

    By SteveB,
    • 4 replies
    • 1.2k views

  2. Change main domain?

    By iguanae,
    • 3 replies
    • 1.3k views

  3. MyBB Installation

    By Claudiu,
    • 0 replies
    • 958 views

  4. Main Domain Change

    By mcnovy,
    • 1 reply
    • 649 views

  5. Account Deletion Request

    By Infinaety,
    • 5 replies
    • 1.6k views

  6. change main domain name

    By Shawned,
    • 3 replies
    • 818 views

  7. SSL Problems

    By Pearl,
    • 3 replies
    • 1k views

  8. Cpanel Login Failure

    By warpdog212,
    • 2 replies
    • 896 views

  9. ftp slow

    By Facha,
    • 1 reply
    • 634 views

  10. Account not working

    By kenstaab,
    • 1 reply
    • 1.7k views

  11. Changing main domain

    By hobounce,
    • 1 reply
    • 667 views

  12. Account Deletion

    By Matt Parnell,
    • 3 replies
    • 921 views

  13. what's happened to my site

    By dppas,
    • 3 replies
    • 912 views

  14. changing of domain name

    By kccon,
    • 6 replies
    • 1.1k views

  15. "domain belongs to user" error

    By darina,
    • 8 replies
    • 1.4k views
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