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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,159 topics in this forum

  1. HelioHost Account Queued

    By will_fire,
    • 3 replies
    • 1.1k views

  2. Internal Errors?

    By Mithrandir,
    • 4 replies
    • 1.5k views
    • jje
    • jje

  3. Account not created, It's been 4 days and my site is not yet up

    By ibnul.q,
    • 3 replies
    • 1.3k views
    • jje
    • jje

  4. account inactivity and reactivate problem 1 2

    By momce,
    • 15 replies
    • 3.4k views

  5. change domain name

    By apo,
    • 1 reply
    • 609 views
    • Guest
    • Guest

  6. unable to login

    By temp power,
    • 1 reply
    • 1.1k views

  7. Changing my domain

    By EOS 9D,
    • 5 replies
    • 1.1k views

  8. fatal error when I try to access on SEO tools on cPanel

    By AntisheilaPower,
    • 2 replies
    • 1.4k views
    • Guest
    • Guest

  9. fatal error when I try to access on SEO tools on cPanel

    By AntisheilaPower,
    • 0 replies
    • 873 views

  10. Can't reset password

    By fengshaun,
    • 3 replies
    • 1.5k views

  11. Account not created

    By EOS 9D,
    • 1 reply
    • 4k views

  12. Request Main Domain Name change please.

    By aflieder,
    • 1 reply
    • 593 views

  13. TLD Transfer

    By iamryo,
    • 13 replies
    • 2.6k views

  14. wrong main domain

    By najem,
    • 3 replies
    • 1.9k views

  15. online store

    By arfath khan,
    • 1 reply
    • 939 views
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