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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] what is heliohost DNS?

    By penyair,
    • 3 replies
    • 9.9k views

  2. Website

    By idibale,
    • 1 reply
    • 746 views

  3. I cant access my account

    By gsc,
    • 4 replies
    • 1.2k views

  4. My domain is off (I can't access the Cpanel)

    By 7509_1623649381,
    • 3 replies
    • 731 views

  5. Addon domain problem - fakhru.com

    By fakhruddin,
    • 1 reply
    • 721 views

  6. 500 Sever Error 1 2

    By Purely Me,
    • 16 replies
    • 3.6k views

  7. [Solved] it has been over 48 hrs

    By yoo,
    • 7 replies
    • 1.7k views

  8. error

    By kr4nkkk,
    • 3 replies
    • 1.4k views

  9. Uploading Files

    By armonasia,
    • 1 reply
    • 761 views

  10. This problem has been bothering me for a long time

    By cheaham,
    • 2 replies
    • 981 views

  11. add domain problem help!

    By vstafford,
    • 3 replies
    • 1.1k views

  12. Clueless person posting off-topic in an escalated thread

    By overnight,
    • 6 replies
    • 1.3k views

  13. 500 Internal Server Error 1 2

    By r0k,
    • 19 replies
    • 4k views

  14. Addon/Parked Domain Error

    By OI Systems,
    • 2 replies
    • 842 views

  15. Account queued

    By shaun166,
    • 1 reply
    • 619 views
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