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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] change password

    By alberto4,
    • 1 reply
    • 503 views

  2. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 550 views

  3. renewing my account

    By vascoambrogi,
    • 1 reply
    • 502 views

  4. [Solved] Please reset my account (username: mangu)

    By mangu,
    • 1 reply
    • 631 views

  5. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 296 views

  6. [Solved] Swap domain for doodlemo

    By doodlemo,   
    • 1 reply
    • 243 views

  7. [Solved] Add Domain

    By lightningbird666,
    • 1 reply
    • 175 views

  8. [Solved] Add-On Domain Request

    By bitstream,
    • 1 reply
    • 45 views

  9. Misspelled Domain in registration

    By freebid,
    • 1 reply
    • 717 views

  10. Dedicated IP Request

    By hdhdhd,
    • 1 reply
    • 927 views

  11. Website Not Loading

    By wman02,   
    • 1 reply
    • 1.7k views

  12. I Can't Access Johnny.heliohost.org:2083

    By gwd,   
    • 1 reply
    • 1.6k views

  13. [Solved] Arjun786 Deploy Request

    By arjun786,
    • 1 reply
    • 528 views

  14. Postgres Triggers don't work

    By asilvam,   
    • 1 reply
    • 529 views

  15. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 363 views
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