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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. SMF Using webinstall.php

    By Darxin,
    • 1 reply
    • 1.2k views

  2. Account is inactive problem.

    By PenTester,
    • 1 reply
    • 956 views

  3. Phishing Site: http://update011.heliohost.org/optusnet.html

    By knutty,
    • 1 reply
    • 1k views
    • jje
    • jje

  4. [Solved] Backup Of Files + Delete Account

    By mdnsonic,   
    • 1 reply
    • 658 views

  5. [Solved] I Can't Reset My Password

    By osratelmanar,
    • 1 reply
    • 672 views

  6. [Solved] Tommy Account Stolen

    By topgeardavid,   
    • 1 reply
    • 1.1k views

  7. Please Deploy Java Servlet War

    By wilgil,   
    • 1 reply
    • 682 views

  8. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 797 views

  9. What's the security situation with cpanel?

    By Guest DmC,
    • 1 reply
    • 842 views

  10. [Solved] Need to Change Primary Domain to the Correct URL

    By aaronmaruska,
    • 1 reply
    • 609 views

  11. Can not Login To Account

    By jljcksn,
    • 1 reply
    • 531 views

  12. [Solved] Add new domain

    By tangox,
    • 1 reply
    • 536 views

  13. Control panel - please advise

    By edmtest,
    • 1 reply
    • 467 views

  14. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 579 views

  15. [Solved] Add Service

    By viscera,
    • 1 reply
    • 450 views
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