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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10095 topics in this forum

  1. [Solved] Addon domain

    By neur0g1rl,
    • 1 reply
    • 151 views

  2. [Solved] Domain adding

    By imjch,
    • 1 reply
    • 111 views

  3. [Solved] Please Clean My Httpd.conf File

    By razorjetin,
    • 1 reply
    • 687 views

  4. War File Deployement Request

    By ciccio,
    • 1 reply
    • 569 views

  5. [Solved] enable ip

    By chanders,
    • 1 reply
    • 820 views

  6. [Solved] request Lily access for aspx

    By loretzjr,
    • 1 reply
    • 627 views

  7. [Solved] Change domain

    By k4i0d,
    • 1 reply
    • 525 views

  8. [Solved] change the domain

    By ncatey1,   
    • 1 reply
    • 424 views

  9. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 300 views

  10. [Solved] custom domain

    By not733402,
    • 1 reply
    • 223 views

  11. [ACCEPTED] Add replacement request

    By Serpent,
    • 1 reply
    • 1.4k views

  12. Cannot Access My Site

    By PDelgado,
    • 1 reply
    • 941 views

  13. Error from Park Warapper

    By Noaru,
    • 1 reply
    • 905 views

  14. Why Mail From Site Failed ?

    By shubho,   
    • 1 reply
    • 1.2k views

  15. [Solved] Request Files From Johnny

    By Blitzfx,
    • 1 reply
    • 532 views
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