Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,261 topics in this forum

  1. requesting a new service on heliohost

    By micou,   
    • 2 replies
    • 780 views

  2. Requesting Access To Postgresql Database From Any Ip

    By oswako,   
    • 4 replies
    • 645 views

  3. Requesting Account Deletion From Stevie

    By NamelessRumia,
    • 9 replies
    • 900 views

  4. requesting account reset

    By boreas,
    • 3 replies
    • 945 views

  5. Requesting adjustment 1 2

    By lisanet,
    • 17 replies
    • 2.9k views

  6. Requesting Adjustment

    By lisanet,
    • 5 replies
    • 667 views

  7. Requesting all file types grant when the account gets activated

    By Rukasuzu,
    • 2 replies
    • 1k views

  8. requesting backup/reset

    By davincee,
    • 1 reply
    • 127 views

  9. Requesting Clean Install

    By Coldwin,
    • 1 reply
    • 516 views

  10. Requesting domain change

    By xjohnnyx,
    • 6 replies
    • 1.4k views

  11. Requesting external cron job setup for Ghost CMS

    By Seekier,
    • 4 replies
    • 445 views

  12. Requesting Java -Jsp Support

    By tfuasd,
    • 4 replies
    • 426 views

  13. Requesting Logs for my files

    By ar7,
    • 2 replies
    • 426 views

  14. Requesting Manual Backup

    By thomasho,
    • 3 replies
    • 488 views

  15. Requesting Validation

    By Woovie,
    • 3 replies
    • 1.3k views
×
×
  • Create New...