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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,292 topics in this forum

  1. domains disabled

    By nyten,
    • 3 replies
    • 238 views

  2. [Solved] Accessing Control Panel

    By digiPixel,
    • 0 replies
    • 238 views

  3. Running python script from Heliohost

    By lamxuyen,
    • 1 reply
    • 238 views

  4. Remove Domains In Stevie To Transfer To Johnny

    By xaothao2,
    • 1 reply
    • 238 views

  5. Upgrade Heliohost Site Php And Mysql

    By paladox2014,
    • 0 replies
    • 238 views

  6. [Solved] Disable Java on my account

    By Guest icn,
    • 1 reply
    • 238 views

  7. [Solved] Dedicated Ip For Ssl

    By jcreations,
    • 5 replies
    • 238 views

  8. [Solved] I Want To Delete My Account

    By zeplixco,
    • 1 reply
    • 238 views

  9. [Solved] Request For Deploying .zip File: Rajukumargiri

    By rajukumargiri,
    • 1 reply
    • 237 views

  10. [Solved] Please activate my account

    By rahul91,
    • 2 replies
    • 237 views

  11. [Solved] already donated

    By raposo09,
    • 1 reply
    • 237 views

  12. [Solved] Please Unarchive My Account

    By khsily,   
    • 1 reply
    • 237 views

  13. [Solved] How can i transfer from Johnny to Tommy?

    By craziks,
    • 2 replies
    • 237 views

  14. [Solved] Site Down

    By rdsclean,
    • 3 replies
    • 237 views

  15. Github Project integration with HelioHost

    By thiagoenca,
    • 1 reply
    • 237 views
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