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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. Unarchive mykhailo

    By skafenko,
    • 1 reply
    • 1.3k views

  2. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 409 views

  3. [Solved] add my domain

    By Guest,   
    • 1 reply
    • 276 views

  4. Add domains

    By mbta98,
    • 1 reply
    • 165 views

  5. [Solved] Request to change document root

    By hiswill,
    • 1 reply
    • 206 views

  6. My site is Down ..

    By nightwave,
    • 1 reply
    • 1.2k views

  7. Site is down.

    By EtienneK,
    • 1 reply
    • 914 views

  8. 421 50 users (the maximum) are already logged in, sorry

    By joe12040658,
    • 1 reply
    • 2.5k views

  9. [Solved] Backup Files + Server Change

    By junaid,
    • 1 reply
    • 655 views

  10. [Solved] DNS entry for the domain already exist.

    By pjay,   
    • 1 reply
    • 1.5k views

  11. Suspended Tommy account status

    By Pamonit,
    • 1 reply
    • 704 views

  12. [Solved] Wipe my data in my host

    By Palpale,
    • 1 reply
    • 566 views

  13. reset

    By jeroenhoefkens,
    • 1 reply
    • 926 views

  14. [Solved] Request htaccess php_value

    By genwork,
    • 1 reply
    • 169 views

  15. Help-A-Noobie

    By teh silly,
    • 1 reply
    • 1.4k views
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