Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,358 topics in this forum

  1. Abuse

    • 3 replies
    • 899 views
  2. Please Activate My Account

    • 1 reply
    • 567 views
  3. Please Delete my Account

    • 1 reply
    • 540 views
    • 8 replies
    • 1.9k views
  4. Access port for free host

    • 1 reply
    • 726 views
  5. 500 Internal Server Error 1 2

    • 15 replies
    • 2.7k views
  6. HelioHost Account Queued

    • 1 reply
    • 1k views
    • 1 reply
    • 908 views
  7. Thanks

    • 1 reply
    • 708 views
  8. Domain parking

    • 1 reply
    • 530 views
  9. add on domain error

    • 1 reply
    • 803 views
  10. Admin help me.

    • 4 replies
    • 895 views
    • 1 reply
    • 588 views
    • 1 reply
    • 850 views
  11. Over 48 hours

    • 4 replies
    • 1.1k views
×
×
  • Create New...