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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,119 topics in this forum

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    By Pasarel,   
    • 23 replies
    • 6.4k views

  2. [SOLVED] Time Zone With Htaccess

    By Byron,
    • 2 replies
    • 1.3k views

  3. Severe Load And Mysql Time Out Occurring On Stevie 1 2

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    • 3.4k views
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  4. Subdomain Can't Be Deleted

    By mhea,
    • 13 replies
    • 1.8k views
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  5. Mysql Database Has Been Wiped Out? 1 2

    By opportunity,   
    • 17 replies
    • 5.3k views

  6. 500 Internal Server Error

    By dream11,   
    • 3 replies
    • 1.5k views
    • Guest
    • Guest

  7. 500 For Php Scripts On Stevie

    By Piotr GRD,
    • 1 reply
    • 718 views
    • Guest
    • Guest

  8. Delete Forum Account

    By Guest Propaganistas,
    • 1 reply
    • 332 views

  9. Mysql Errors

    By Kli,
    • 12 replies
    • 2.6k views
    • Kli
    • Kli

  10. [SOLVED] Php Files Returning 403 Error

    By sparta,
    • 3 replies
    • 917 views
    • Guest
    • Guest

  11. Heliohost Has Encountered An Error During Installation

    By mahai,
    • 14 replies
    • 2.2k views
    • Guest
    • Guest

  12. Johnny Maths222

    By maths222,
    • 4 replies
    • 981 views

  13. Need Assistance Setting Up Cronjob

    By opportunity,   
    • 5 replies
    • 2k views

  14. [SOLVED] Account Corruption

    By maths222,
    • 3 replies
    • 731 views
    • Guest
    • Guest

  15. Sub Domains Creation Failures

    By eadiouf,   
    • 1 reply
    • 884 views
    • Guest
    • Guest
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