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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,872 topics in this forum

  1. [SOLVED] PHPSESSID problems and SMF forum

    By 965mods,
    • 2 replies
    • 2k views

  2. Internal Server Error and Cannot Display Page errors

    By miltonreck,
    • 4 replies
    • 998 views

  3. [SOLVED] Cannot reset password for cpanel

    By MALDATA2,
    • 3 replies
    • 657 views

  4. [SOLVED] Internal Server Error

    By milktogo,
    • 6 replies
    • 1.7k views

  5. [SOLVED] Connection problems / Internal server error

    By Derpy Hooves,
    • 1 reply
    • 771 views

  6. [SOLVED] Server Move Request

    By Ali Cem Başer,
    • 1 reply
    • 530 views

  7. [SOLVED] we're sorry, but an error was encountered during signup

    By isfaucon,
    • 11 replies
    • 1.7k views

  8. [SOLVED] Cannot access my site (again) 1 2

    By sioui4u,
    • 19 replies
    • 2.9k views

  9. [SOLVED] An error was encountered during signup

    By Amy,
    • 6 replies
    • 1.1k views

  10. [SOLVED] fraudulent site on your network

    By lsmithtrenton,
    • 1 reply
    • 665 views

  11. [SOLVED] Still In Deletion Queue

    By Blu_Haze,
    • 3 replies
    • 878 views

  12. [SOLVED] Sign-Up Issue

    By DmC,
    • 3 replies
    • 823 views

  13. Main Domain Modification in cPanel.

    By DmC,
    • 6 replies
    • 1k views

  14. FTP upload troubles

    By techbreeze.in,
    • 4 replies
    • 905 views

  15. We are sorry an error has occurred

    By miltonreck,
    • 1 reply
    • 620 views
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