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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Where is the Johnny server located?

    By jagzjagz,
    • 2 replies
    • 892 views

  2. Account suspended

    By me009,
    • 3 replies
    • 744 views

  3. Email notification for account inactivity 1 2

    By alteisenriese,
    • 15 replies
    • 3.1k views

  4. Can't signup on Stevie

    By Medja Metod,
    • 5 replies
    • 1k views

  5. Account suspended (for inactivity)

    By T Lewis,
    • 1 reply
    • 763 views

  6. I can not visit my website by my domain names

    By chentong,
    • 2 replies
    • 885 views
    • Guest
    • Guest

  7. please... enable PHP5 fastcgi and ZLIB compression to be On

    By imam,
    • 4 replies
    • 1.1k views

  8. Password problem CPanel

    By NazgulTu,
    • 7 replies
    • 972 views

  9. Request for dedicated IP

    By spikey,
    • 4 replies
    • 837 views
    • Guest
    • Guest

  10. Renew script not working

    By strangeit,
    • 1 reply
    • 629 views

  11. forbidden

    By marcusvs,
    • 1 reply
    • 621 views
    • Guest
    • Guest

  12. Error while connecting to the database

    By Hendrik,
    • 3 replies
    • 1.4k views
    • Guest
    • Guest

  13. My website

    By Birdmann,
    • 2 replies
    • 662 views

  14. Hotmail issues and Domain name changing

    By RoujoImagi,
    • 4 replies
    • 1.8k views
    • jje
    • jje

  15. Account Suspended

    By vikram,
    • 3 replies
    • 771 views
    • jje
    • jje
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