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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Need Assistance Setting Up Cronjob

    By opportunity,   
    • 5 replies
    • 1.9k views

  2. [SOLVED] Account Corruption

    By maths222,
    • 3 replies
    • 695 views
    • Guest
    • Guest

  3. Sub Domains Creation Failures

    By eadiouf,   
    • 1 reply
    • 863 views
    • Guest
    • Guest

  4. Weird Behaviour Of Clock On Stevie

    By Piotr GRD,   
    • 6 replies
    • 1.2k views

  5. Why Mail From Site Failed ?

    By shubho,   
    • 1 reply
    • 896 views

  6. [SOLVED] Nameserver Record Synchronization Problem

    By RoujoImagi,   
    • 7 replies
    • 1.9k views
    • Guest
    • Guest

  7. Unusable Domains

    By flkb1,
    • 1 reply
    • 444 views
    • Guest
    • Guest

  8. Using A Purchased Domain

    By tmercswims,
    • 5 replies
    • 1.3k views

  9. [SOLVED] Website Not Showing

    By seanm,
    • 7 replies
    • 1.1k views
    • Guest
    • Guest

  10. Directory ,'/tmp/fs_Sessions/' Is Not Writable Or Readable By The Php User

    By anush,   
    • 2 replies
    • 781 views
    • Guest
    • Guest

  11. Request Stevie And Johnny Accounts

    By propilot,
    • 8 replies
    • 879 views

  12. [SOLVED] I Cann't Login

    By mhea,
    • 6 replies
    • 1.2k views

  13. Oops! I Accidentally Deleted My Account...

    By 7706840,
    • 1 reply
    • 592 views

  14. Domain Has Been Account Queued For Over 5 Days.

    By jlhughes,   
    • 2 replies
    • 389 views
    • Guest
    • Guest

  15. Help In Deleting Subdomains

    By solutions,
    • 1 reply
    • 611 views
    • Guest
    • Guest
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