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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10097 topics in this forum

  1. Unable to login to Plesk

    By wesolee,
    • 1 reply
    • 414 views

  2. [Solved] Magiccanvas7998 New subdomain Request

    By magiccanvas7998,   
    • 1 reply
    • 470 views

  3. Add a domain

    By fourteentrees,
    • 1 reply
    • 444 views

  4. [Solved] i want to add a doamin to my account

    By bankbkms,
    • 1 reply
    • 64 views

  5. Enable statistics...

    By adriantc,
    • 1 reply
    • 792 views
    • Guest
    • Guest

  6. Can Not Receive Emails

    By Simion B,
    • 1 reply
    • 947 views
    • Guest
    • Guest

  7. Internet Server Error Message Everytime.

    By lionking,
    • 1 reply
    • 518 views

  8. Stevie Mysql File Backup

    By apisstor,   
    • 1 reply
    • 1.8k views

  9. [Solved] Postgresql All Incoming Ips

    By jimmytob,
    • 1 reply
    • 618 views

  10. [Solved] Invite Link for Tommy Expired

    By jindel,
    • 1 reply
    • 719 views

  11. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 426 views

  12. Notice of inactivity

    By Molly,
    • 1 reply
    • 1.2k views

  13. Cron Jobs Limit

    By Hauzer,
    • 1 reply
    • 1k views

  14. I Don't Receive The Password Reset Email

    By Guest DmC,
    • 1 reply
    • 534 views
    • Guest
    • Guest

  15. [Solved] Change My Domain To Heliohost.org

    By celestal,   
    • 1 reply
    • 797 views
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