Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. Website down, cPanel erratic

    By stgeorge,
    • 3 replies
    • 790 views
    • Guest
    • Guest

  2. Delay and errors on website

    By Waffle(est),
    • 1 reply
    • 685 views
    • Guest
    • Guest

  3. Parked domain error

    By ninjakitteh,
    • 4 replies
    • 1.3k views

  4. Main domain

    By Eloy,
    • 1 reply
    • 686 views

  5. [SOLVED] 500 Internal Server Error

    By judge,
    • 2 replies
    • 677 views

  6. [SOLVED] Php My Admin causing an Internal Server 500 error?.

    By Blacknight,
    • 3 replies
    • 1.4k views
    • jje
    • jje

  7. [SOLVED] User Name Change Request

    By 7706840,
    • 8 replies
    • 1.6k views

  8. [SOLVED] Images showing up as type "text/x-generic"

    By AlphaPete,
    • 6 replies
    • 10.2k views

  9. [SOLVED] could not connect to stevie.heliohost.org:2082

    By praveen,
    • 7 replies
    • 1.8k views
    • jje
    • jje

  10. [SOLVED] Server Move / Request for beeing allowed to temp. have 2 Accounts

    By meldibo,
    • 2 replies
    • 900 views

  11. [SOLVED] Page Auto-forwarding

    By vol7ron,
    • 4 replies
    • 2k views
    • Guest
    • Guest

  12. Can Not Receive Emails

    By Simion B,
    • 1 reply
    • 651 views
    • Guest
    • Guest

  13. [SOLVED] Account Being Used For Fraud

    By Joe Myerscough,
    • 4 replies
    • 1.4k views

  14. [SOLVED] Heliohost-Subdomain not registered on both DNS servers

    By meldibo,
    • 2 replies
    • 877 views

  15. [SOLVED] Website only accesible by me

    By Haruhi,
    • 5 replies
    • 920 views
    • jje
    • jje
×
×
  • Create New...