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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,361 topics in this forum

  1. HelioHost Acct Suspended....Now User name not recognized

    By acj7464,
    • 0 replies
    • 803 views

  2. Transfer my domain

    By wahwa,
    • 3 replies
    • 1.2k views

  3. Can't Reset Password 1 2

    By itrendz,
    • 15 replies
    • 3.8k views

  4. Why is ASP.NET not working (for past couple of days, at least)?

    By rdm_brla,
    • 5 replies
    • 1.2k views

  5. Downloading my logs via FTP

    By refactor,
    • 3 replies
    • 1.1k views

  6. Problem with weberp

    By paglu29,
    • 3 replies
    • 1.1k views

  7. my site is down

    By raman,
    • 2 replies
    • 890 views

  8. Account not signed up

    By Srividya,
    • 7 replies
    • 1.8k views

  9. my forum Internal Server Error

    By hambalie,
    • 1 reply
    • 781 views

  10. my site is down???

    By sunshare,
    • 4 replies
    • 1.2k views

  11. Account Renewal Issue

    By MAHS,
    • 5 replies
    • 984 views

  12. HelioHost Account Queued?

    By albania,
    • 3 replies
    • 863 views

  13. Can't reset password

    By loll,
    • 8 replies
    • 2.3k views

  14. HelioHost Account Queued

    By will_fire,
    • 0 replies
    • 603 views

  15. PHP Mail Function 1 2

    By RainGirl82,
    • 17 replies
    • 6k views
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