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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Site Dissapeared

    By Matt2,
    • 4 replies
    • 666 views

  2. Servlets

    By javab,   
    • 4 replies
    • 942 views

  3. Softaculous Demo Different To Install App?

    By ncoded,   
    • 5 replies
    • 815 views
    • Guest
    • Guest

  4. Softaculous Issue

    By licobob,
    • 3 replies
    • 778 views
    • Guest
    • Guest

  5. [SOLVED] [Solved] Cannot Delete Subdomain

    By aamsur,
    • 3 replies
    • 931 views
    • Guest
    • Guest

  6. Site Cannot Connect - Possibly Deleted?d

    By KratosPC,
    • 4 replies
    • 1.3k views
    • Guest
    • Guest

  7. Domain Issue

    By mhea,
    • 5 replies
    • 1.3k views

  8. Account Lost?

    By munozm,
    • 2 replies
    • 526 views

  9. Fraudulent Domain - Queenslondonhotel.com

    By Murray,   
    • 1 reply
    • 1.1k views
    • Guest
    • Guest

  10. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 468 views
    • Guest
    • Guest

  11. [SOLVED] Unable To Login To Cpanel Or Reset Password.

    By Neganti,
    • 3 replies
    • 1k views

  12. [SOLVED] I'd Forgotten My Email Which Was Used For Registration. What Should I Do?

    By rm10,
    • 3 replies
    • 531 views

  13. Account Issue

    By adelguy16,
    • 3 replies
    • 469 views
    • Guest
    • Guest

  14. [SOLVED] Stevie And Johnny 1 2

    By seifhate,
    • 18 replies
    • 2k views
    • Guest
    • Guest

  15. Heliohost Account Error

    By sefrea,
    • 3 replies
    • 598 views
    • Guest
    • Guest
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