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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Hosting Account Installed! Or Heliohost Account Error

    By Guest hya,
    • 4 replies
    • 573 views
    • Guest
    • Guest

  2. [Solved] Suspected Phishing Account

    By Snuupy,
    • 2 replies
    • 916 views

  3. [Solved] Faq Link?

    By GLaDOS,
    • 2 replies
    • 1.4k views

  4. [Solved] I Locked Myself Out In Cpanel.

    By b1h,   
    • 0 replies
    • 662 views
    • b1h
    • b1h

  5. [Solved] Phishing Account

    By Snuupy,
    • 1 reply
    • 696 views

  6. [Inactive] I Dont Know Which Email Address Is Attached With My Account.

    By Hitzz,   
    • 1 reply
    • 866 views

  7. [Solved] Activate Addon Domains

    By fsps,
    • 2 replies
    • 531 views

  8. [Solved] Help: Parking Domain

    By rondownload,   
    • 2 replies
    • 781 views

  9. [Solved] Unable To Connect

    By ExtremeGaming,
    • 0 replies
    • 595 views

  10. [Solved] Delete Inactive Account: Aisoft

    By imam,
    • 1 reply
    • 432 views

  11. [Solved] Unable To Send E-Mail

    By fireman1,
    • 3 replies
    • 756 views

  12. [Solved] Dedicated Ip For Ssl

    By jcreations,
    • 5 replies
    • 648 views

  13. [Inactive] Account Error

    By 7up,
    • 1 reply
    • 506 views

  14. [Solved] Virus Detected

    By peyman70f,
    • 6 replies
    • 834 views

  15. [Solved] Stevie Down? 1 2

    By Nu Lambda,   
    • 23 replies
    • 5.1k views
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