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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,170 topics in this forum

  1. [Solved] 503 - Joomla

    By h3xacore,
    • 0 replies
    • 671 views

  2. [Solved] Java Availability

    By nikor,
    • 1 reply
    • 542 views

  3. [Solved] Johnny Is Down

    By BobCat,   
    • 0 replies
    • 537 views

  4. [Solved] 500 Errors Constantly!

    By mstratford,   
    • 6 replies
    • 1.6k views

  5. [Solved] Cpanel Error

    By rezabagh,
    • 0 replies
    • 665 views

  6. [Solved] Cannot Park Domian.

    By loll,
    • 0 replies
    • 481 views

  7. [Inactive] Internal Server Error

    By krajicek,   
    • 0 replies
    • 1.2k views

  8. [Solved] 503 Error On Johnny

    By tikiza,
    • 1 reply
    • 417 views

  9. [Solved] No Parked Domains Allowed

    By lrncode,
    • 0 replies
    • 554 views

  10. [Solved] 503 Error

    By softlab,
    • 0 replies
    • 476 views

  11. [Inactive] Constant Errors When Trying To View Forum Posts

    By stgeorge,
    • 5 replies
    • 1.2k views

  12. [Solved] Fraudulent Domain - Queensgardenhotel.co.uk

    By Murray,
    • 0 replies
    • 818 views

  13. [Inactive] Change Main Domain Request

    By varatare,
    • 3 replies
    • 502 views

  14. [Solved] Kill Mongrel Instance

    By tashman,
    • 0 replies
    • 395 views

  15. [Solved] Ip Is Blocked By Gfw

    By peterkirin,
    • 0 replies
    • 390 views
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