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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 406 views

  2. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 676 views

  3. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 553 views

  4. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 324 views

  5. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 807 views

  6. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 863 views

  7. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 910 views

  8. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 523 views

  9. [Solved] Website Unreachable.

    By tristan,
    • 2 replies
    • 873 views

  10. [Solved] 500 Internal Server Error - Installing Wordpress

    By donnnie,   
    • 5 replies
    • 2k views

  11. [Inactive] Can't Sign In To Heliohost Account

    By jacinta,   
    • 1 reply
    • 504 views

  12. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 1.2k views

  13. [Solved] Registration Done - Account Not Useable

    By social,
    • 2 replies
    • 496 views

  14. [Solved] Deploying .war

    By uniotaku,
    • 6 replies
    • 928 views

  15. [Solved] Asp.net Mysql Error

    By asnime,   
    • 1 reply
    • 1.9k views
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