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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,788 topics in this forum

  1. [Solved] Having Trouble Accessing My Site, Cpanel, And Even My Ftp.

    By DiGiTaL-CORE,
    • 4 replies
    • 878 views

  2. [Solved] Cpanel Error

    By Asir,   
    • 3 replies
    • 954 views

  3. [Solved] Encountered An Error During Installation

    By bharbet,   
    • 1 reply
    • 732 views

  4. [Solved] Stevie Can Not Be Reached

    By casa,   
    • 1 reply
    • 461 views

  5. [Solved] Request For Deploy

    By vishal50,
    • 7 replies
    • 946 views

  6. [Solved] Request For Deploy

    By vishal50,
    • 2 replies
    • 660 views

  7. [Solved] Postgresql New Dll Plpgsql

    By gamalielfmb,
    • 5 replies
    • 920 views

  8. [Solved] Deploy .war

    By myproj2013,
    • 1 reply
    • 418 views

  9. [Solved] Cpanel Not Working

    By hrce2,   
    • 0 replies
    • 731 views

  10. [Solved] New Account Not Created Not Queued

    By Sidon,   
    • 2 replies
    • 659 views

  11. [Inactive] Error 503 Service Not Available When Accessing Domain

    By arsinx,   
    • 2 replies
    • 721 views

  12. [Solved] Change Of Main Domain And Account Queued

    By toxicious,
    • 4 replies
    • 1.2k views

  13. [Solved] Addon Domain

    By raykai,
    • 1 reply
    • 681 views

  14. [Solved] Stevie, Heliohost, And Helionet Went Down This Morning?

    By GLaDOS,   
    • 2 replies
    • 1.7k views

  15. [Solved] High Volume Of 504 Gateway Timeout Errors For My Sub Domain

    By armitaage,   
    • 2 replies
    • 1.2k views
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