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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Inactive] A few errors I sometimes get

    By esn024,
    • 1 reply
    • 834 views

  2. Access denied for user

    By bas1874,   
    • 1 reply
    • 1.1k views

  3. [Solved] Tommy

    By Sumit Saw,
    • 1 reply
    • 471 views

  4. CPU load and 504 Gateway Time-outs

    By spacemonkey95,
    • 1 reply
    • 556 views

  5. sign up mail not recieved

    By Pratik Chourdia,
    • 1 reply
    • 440 views

  6. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 358 views

  7. [Solved] Add Domain Request

    By luma,
    • 1 reply
    • 128 views

  8. What's the phpinfo() here look like?

    By Zephyrus,
    • 1 reply
    • 1.5k views

  9. Server not found (a lot)

    By AverageJoe,
    • 1 reply
    • 1.1k views

  10. upload_max_filesize

    By Steev8ch,
    • 1 reply
    • 2.7k views

  11. 3 days over account Suspend

    By vasutech,
    • 1 reply
    • 896 views

  12. Website Is Down

    By zobadof,
    • 1 reply
    • 1.4k views

  13. [Solved] Is There A Problem With Your Ftp?

    By 5ervant,   
    • 1 reply
    • 2.2k views

  14. [Solved] Stevie Crash

    By alvaroov2,
    • 1 reply
    • 648 views

  15. [Solved] Deploy War Sam96181

    By sam96181,
    • 1 reply
    • 570 views
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