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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

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    • 1 reply
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  6. [Solved] What do i need to do?

    By gaetan,
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  7. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 504 views

  8. Subdomain

    By trenesky,
    • 1 reply
    • 419 views

  9. [Solved] Wipe the account and starting over

    By davidx13,
    • 1 reply
    • 457 views

  10. cPanel Fatal Error

    By firzenr,
    • 1 reply
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  11. Impersonation

    By Ross,
    • 1 reply
    • 954 views

  12. [Inactive] Delete My Heliohost Account In Johnny Please

    By neilbosoboso,
    • 1 reply
    • 581 views

  13. Tommy - java servlet proxy error - error reading from remote server

    By gebets,
    • 1 reply
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  14. [Solved] please reset my plesk password

    By atesin,
    • 1 reply
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  15. php_value

    By ibra,
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