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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. Error Establishing A Database Connection

    By Baku,   
    • 1 reply
    • 962 views

  2. [Solved] Postgres Database Access

    By cthieme,
    • 1 reply
    • 506 views

  3. Your Ip Has Been Blocked

    By potatodiet,
    • 1 reply
    • 700 views

  4. Johnny's state

    By softlab,   
    • 1 reply
    • 1.2k views

  5. New FTpP Account login problem

    By cvary61,
    • 1 reply
    • 951 views

  6. [Solved] Moving an account to Tommy

    By paul9,   
    • 1 reply
    • 1.1k views

  7. [Solved] different email for payment

    By maybe later,
    • 1 reply
    • 601 views

  8. Login fail just after signup

    By bemi,
    • 1 reply
    • 609 views

  9. [Solved] adding a domain

    By cjhay,
    • 1 reply
    • 617 views

  10. [Solved] Error establishing a database connection on Johnny, AGAIN!

    By snowcool,
    • 1 reply
    • 542 views

  11. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 258 views

  12. [Solved] Add subdomain

    By mbta98,
    • 1 reply
    • 137 views

  13. my forum Internal Server Error

    By hambalie,
    • 1 reply
    • 1.1k views

  14. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 1k views

  15. [Solved] Incorrect Queued Or Removed? Mikess

    By MikeSS,
    • 1 reply
    • 687 views
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