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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. Johnny Server Issues - Connections And Password Denied

    By JJ_uk,
    • 4 replies
    • 804 views

  2. Connection Problems

    By 2greedy,
    • 1 reply
    • 731 views

  3. Apc Shim Size

    By khoirulamsori,
    • 0 replies
    • 552 views

  4. [Solved] Update Ip Board Please

    By paladox2014,
    • 8 replies
    • 1.2k views

  5. [Solved] Mysql Issue

    By paladox2014,
    • 2 replies
    • 775 views

  6. Change Domain Name

    By jeret,   
    • 1 reply
    • 3k views

  7. Addon Domain Error!

    By souravndp,
    • 2 replies
    • 2.7k views

  8. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 489 views

  9. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.4k views

  10. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 464 views

  11. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 505 views

  12. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 612 views

  13. Email Not Sending

    By jedirogue,
    • 0 replies
    • 478 views

  14. Site On Stevie Not Opening

    By imfree,
    • 3 replies
    • 1.1k views

  15. [Solved] Asp.net Website Doesn't Work

    By xdevs23,   
    • 2 replies
    • 1.5k views
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