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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 458 views

  2. DNS Record Update

    By mfsconsulting,
    • 1 reply
    • 402 views

  3. [Solved] Хочу очистить свой аккаунт

    By chekavokolyan,
    • 1 reply
    • 497 views

  4. [Solved] add a new domain to my hosting - my user is (b3t0r0ck)

    By b3t0r0ck,
    • 1 reply
    • 459 views

  5. emails blocked

    By ecovoltios,
    • 1 reply
    • 313 views

  6. question about my cpanel

    By Quantum Media LLC,
    • 1 reply
    • 1.3k views

  7. [Solved] please add the domain davosparsenn.com , to morty

    By alberto4,
    • 1 reply
    • 89 views

  8. addon Domain problem

    By craiggrummitt,
    • 1 reply
    • 1.1k views

  9. CGI scripts problem

    By carlus,
    • 1 reply
    • 1.1k views

  10. [Solved] Pls Close: Meghyo

    By Megh Parikh,   
    • 1 reply
    • 1k views

  11. [Solved] My Sub Domain Is Not Working

    By codename25,
    • 1 reply
    • 645 views

  12. Mysql Create Database

    By softlab,   
    • 1 reply
    • 1.1k views

  13. My Server "stevie" Is Down Again

    By bdistler,
    • 1 reply
    • 792 views

  14. [Solved] Account Archived Due To Inactivity

    By dave2018,
    • 1 reply
    • 694 views

  15. [Solved] SFTP and file permissions

    By vizinho,
    • 1 reply
    • 777 views
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