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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. [Solved] Add a second Domain

    By pokemonwawi,
    • 1 reply
    • 550 views

  2. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 343 views

  3. Reset Account

    By teojingyao,
    • 1 reply
    • 244 views

  4. Addition of domain

    By neonstudio,
    • 1 reply
    • 203 views

  5. Account Suspended

    By redeye17,
    • 1 reply
    • 1.3k views

  6. [Solved] Problems Receiving & Routing Mail (johnny)

    By asherlevy,   
    • 1 reply
    • 2k views

  7. [Solved] Request For Second Account: Baypark

    By bayparkm,
    • 1 reply
    • 746 views

  8. [Solved] my ip blocked

    By momen360,
    • 1 reply
    • 607 views

  9. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 613 views

  10. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 661 views

  11. [Solved] Wanted to reset my account

    By luiskawaiineko,   
    • 1 reply
    • 359 views

  12. Account reset

    By hsorsa,
    • 1 reply
    • 330 views

  13. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 386 views

  14. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 329 views

  15. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 517 views
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