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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. Clarification Regarding Multiple Accounts

    By sipir17,
    • 1 reply
    • 229 views

  2. Clarification Regarding Suspicious Login Notification

    By didi,
    • 3 replies
    • 411 views

  3. cleanup of old domains from the cluster

    By damnu,   
    • 11 replies
    • 2k views

  4. clear my acc & add domin

    By celesta1,
    • 3 replies
    • 415 views

  5. Client's web site still down

    Topic was moved to forum Escalated Requests

  6. Close Account

    By daman371,
    • 4 replies
    • 1.3k views
    • jje
    • jje

  7. Close forum account

    By Guest supericn,
    • 1 reply
    • 493 views

  8. Close my forum account

    By Guest warinca,
    • 1 reply
    • 430 views

  9. Cloudflare & SSL in new subdomain 1 2 3

    By maicol07,   
    • 34 replies
    • 6.2k views

  10. Clueless person posting off-topic in an escalated thread

    By overnight,
    • 6 replies
    • 2k views

  11. CMS installation issue

    By dcalori,
    • 2 replies
    • 721 views

  12. CNAME change please :)

    By Swift,
    • 7 replies
    • 3.5k views

  13. Cname for google apps

    By chenci,
    • 2 replies
    • 1.4k views

  14. cname help please

    By tomas,
    • 1 reply
    • 1.1k views

  15. CNAME in cPanel

    By selcuk,
    • 8 replies
    • 8.7k views
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