mikegil Posted August 14, 2009 Share Posted August 14, 2009 Hello, I registered for an account last week with my domain surrealscenes.com I uploaded all of my website files to the /public_HTML domain yesterday, and I cannot seem to pull up my site. The default webpage that came with the domain purchase comes up (from 1&1 internet). I have tried with multiple web browsers, to no avail. Also, my /cpanel has never worked (404 Error)--I've just been accessing C-panel through heliohost.org. Maybe these issues are connected? Any information would be greatly appreciated. Mike Quote Link to comment Share on other sites More sharing options...
Byron Posted August 14, 2009 Share Posted August 14, 2009 Hello, I registered for an account last week with my domain surrealscenes.com I uploaded all of my website files to the /public_HTML domain yesterday, and I cannot seem to pull up my site. The default webpage that came with the domain purchase comes up (from 1&1 internet). I have tried with multiple web browsers, to no avail. Also, my /cpanel has never worked (404 Error)--I've just been accessing C-panel through heliohost.org. Maybe these issues are connected? Any information would be greatly appreciated. Mike That's because your domain name is still pointing to your old host: ns57.1and1.com ns58.1and1.com You need to change the name servers to: ns1.heliohost.org ns2.heliohost.org and then wait about 24hrs for the changes to take effect. Quote Link to comment Share on other sites More sharing options...
mikegil Posted August 14, 2009 Author Share Posted August 14, 2009 Thanks for the speedy reply! I apologize, but I am brand new to web site creation--could you tell me how to go about changing the name servers? Thanks again. >>>>>>>Nevermind: I think I figured it out. Thanks! Quote Link to comment Share on other sites More sharing options...
Byron Posted August 14, 2009 Share Posted August 14, 2009 Thanks for the speedy reply! I apologize, but I am brand new to web site creation--could you tell me how to go about changing the name servers? Thanks again. Did you recieve a login url and password when you purchased your domain name? If so you need to login and look for the options to change name servers. Should be a couple of text fields that would refer to: ns1: ns2: Just put heliohost's name servers in place of whats there and save changes. If you don't have access to those options then you need to contact somebody at 1 & 1 and ask them to change it for you. Quote Link to comment Share on other sites More sharing options...
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