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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. RESETING A SUBDOMAIN

    By reinzemf,
    • 1 reply
    • 668 views

  2. [Solved] change domain

    By Guest hunterp11,
    • 1 reply
    • 533 views

  3. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 593 views

  4. [Solved] Changing domain names

    By max2,
    • 1 reply
    • 688 views

  5. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 388 views

  6. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 229 views

  7. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 219 views

  8. Fraudulent Domain - Queenslondonhotel.com

    By Murray,   
    • 1 reply
    • 1.3k views
    • Guest
    • Guest

  9. [Solved] Unable To Use The Addon Domain Feature.

    By Brandon Green,
    • 1 reply
    • 986 views

  10. Subdomain Server:johnny

    By uzair,
    • 1 reply
    • 945 views

  11. [Solved] Delete Heliohost Account

    By Arcanck,
    • 1 reply
    • 1.6k views

  12. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 648 views

  13. [Solved] Domain removal

    By vts,
    • 1 reply
    • 467 views

  14. [Solved] Request to add Morty domain: `auctionpub.channel` to `beporter`

    By beporter,
    • 1 reply
    • 181 views

  15. Website Loading Delay

    By nwucase,
    • 1 reply
    • 1.1k views
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