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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Cannot Access My Site Innov8.heliohost.org

    By norencet,   
    • 1 reply
    • 955 views

  2. [Solved] Ip Is Blocked By Gfw

    By yoga,
    • 0 replies
    • 268 views

  3. [Solved] My Website Seems To Be Down

    By django2,
    • 0 replies
    • 255 views

  4. [Inactive] Signup Didn't Work?

    By forrestt,
    • 3 replies
    • 566 views

  5. [Solved] Johnny Ftp Broken

    By Jimbo1qaz,   
    • 5 replies
    • 1.1k views

  6. [Solved] Webdisk Problems

    By Jimbo1qaz,   
    • 0 replies
    • 850 views

  7. [Solved] Co.cc Not Working

    By titan,
    • 0 replies
    • 301 views

  8. [Solved] 503 - Joomla

    By h3xacore,
    • 0 replies
    • 598 views

  9. [Solved] Java Availability

    By nikor,
    • 1 reply
    • 446 views

  10. [Solved] Johnny Is Down

    By BobCat,   
    • 0 replies
    • 457 views

  11. [Solved] 500 Errors Constantly!

    By mstratford,   
    • 6 replies
    • 1.4k views

  12. [Solved] Cpanel Error

    By rezabagh,
    • 0 replies
    • 578 views

  13. [Solved] Cannot Park Domian.

    By loll,
    • 0 replies
    • 407 views

  14. [Inactive] Internal Server Error

    By krajicek,   
    • 0 replies
    • 1.1k views

  15. [Solved] 503 Error On Johnny

    By tikiza,
    • 1 reply
    • 336 views
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