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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,465 topics in this forum

  1. [Solved] Ssl Certificate Failed To Install

    By vpngroups,   
    • 1 reply
    • 745 views

  2. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 396 views

  3. [Solved] Java

    By lani1234,
    • 3 replies
    • 725 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 409 views

  5. [Solved] Login And Site Problem

    By gabryk,
    • 5 replies
    • 945 views

  6. [Inactive] Delete My Heliohost Account In Johnny Please

    By neilbosoboso,
    • 1 reply
    • 423 views

  7. [Inactive] Timezone Pacific Time

    By panela,
    • 8 replies
    • 1.3k views

  8. [Solved] New Account Should Be Queued But It's Not

    By lani1234,   
    • 3 replies
    • 1.1k views

  9. [Solved] Can't Reset Password

    By spacep0pe,
    • 6 replies
    • 556 views

  10. [Solved] Java Support: Eoacosta

    By eoacosta,
    • 1 reply
    • 507 views

  11. [Solved] Can't Add Addon Domain

    By drasaadi,
    • 2 replies
    • 557 views

  12. [Solved] Dual-Account Priviledges Request

    By Harry987,
    • 1 reply
    • 619 views

  13. [Solved] Trouble Logging Into The Cpanel For The First Time

    By popandsn,
    • 2 replies
    • 673 views

  14. [Inactive] Open Udp Ports And Perl Scripts

    By unnk,
    • 1 reply
    • 618 views

  15. [Solved] Host Being Blocked

    By Zardanico,
    • 0 replies
    • 343 views
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