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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] New Account

    By gaucho,   
    • 4 replies
    • 992 views

  2. [Solved] Unable To Log Into Cpanel

    By phantom666,   
    • 5 replies
    • 494 views

  3. [Solved] Addon Domain/subdomain Server Not Found

    By bdjensen,   
    • 0 replies
    • 339 views

  4. [Solved] Cpanel Account Deletion

    By mperk,
    • 1 reply
    • 608 views

  5. [Solved] Cpanel Password Reset

    By swarner,
    • 5 replies
    • 632 views

  6. [Inactive]Addon Domain Problem

    By jazzik,
    • 0 replies
    • 269 views

  7. [Solved] Cpanel License

    By yt4751,   
    • 6 replies
    • 1.8k views

  8. [Solved] Can Not Access My Site

    By appfctry,   
    • 1 reply
    • 763 views

  9. [Solved] Login Failed

    By teutoburgo,
    • 3 replies
    • 748 views

  10. [Solved] Google Apps Mx Records Not Updating

    By sefrea,
    • 0 replies
    • 381 views

  11. [Solved] Problem With Mysql_connect() Function

    By chglove,   
    • 0 replies
    • 1.3k views

  12. [Solved] Need Another Shared Ip Address.

    By chglove,   
    • 0 replies
    • 940 views

  13. [Solved] 301 Moved Permanently.

    By djalmabright,
    • 1 reply
    • 519 views

  14. [Solved] I Can't Login My Account. "cannot Find The Username In Database."

    By Mongsangga,   
    • 1 reply
    • 1.4k views

  15. [Solved] Lost Password for Heliohost

    By bradders2125,
    • 2 replies
    • 610 views
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