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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,193 topics in this forum

  1. [Solved] Park Domain

    By Crystala,
    • 3 replies
    • 978 views

  2. [Solved] Heliohost Account Queued For How Long?

    By isitpossible,
    • 2 replies
    • 737 views

  3. [Solved] Unable To Login Or Reset Password

    By isitpossible,
    • 13 replies
    • 2.3k views

  4. [Solved] Stevie: This Server Is Currently Not Licensed

    By Paganini,   
    • 1 reply
    • 1.1k views

  5. [Solved] I Wish To Continue With Two Accounts.

    By gourav,   
    • 2 replies
    • 780 views

  6. [Solved] Parked Domain Problem

    By sisav,
    • 3 replies
    • 554 views

  7. [Solved] Error In Adding A New Domain

    By enuvio,
    • 1 reply
    • 475 views

  8. [Solved] Java Enabled But Not Working

    By deividlm,
    • 2 replies
    • 334 views

  9. [Solved] Configuring Odbc For Mysql

    By isitpossible,   
    • 1 reply
    • 577 views

  10. [Solved] My Domain Redirects To Someone Else's Expired Domain Screen

    By Sthabile,   
    • 2 replies
    • 882 views

  11. [Solved] Changed Main Domain

    By brooc2,   
    • 4 replies
    • 579 views

  12. [Solved] Cannot Connect To My Website Via Ftp

    By Guest fangd123,   
    • 4 replies
    • 868 views

  13. [Solved] Ftp And Other Problems

    By richardm,
    • 2 replies
    • 362 views

  14. [Solved] Im Signup With Stevie And Take Me To Johnny

    By oflash,
    • 2 replies
    • 696 views

  15. [Solved] Remove Domain From Httpd.conf

    By tudor357,
    • 6 replies
    • 797 views
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