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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,193 topics in this forum

  1. [Solved] Stevie License

    By ExtremeGaming,
    • 1 reply
    • 746 views

  2. [Solved] Please Delete My Account

    By razorjetin,
    • 1 reply
    • 488 views

  3. [Solved] Please Delete My Account

    By popotnica,
    • 1 reply
    • 388 views

  4. [Solved] Subdomain Created, Instead Of Adding A New Domain

    By mbdungo,   
    • 7 replies
    • 2.3k views

  5. [Solved] Ssl

    By ammarnet,
    • 1 reply
    • 339 views

  6. [Solved] I Would Like To Have 1 Account On Stevie And 1 On Johnny

    By mbdungo,   
    • 1 reply
    • 1.2k views

  7. [Solved] Request To Change Email

    By Asm,
    • 1 reply
    • 273 views

  8. [Solved] Not Inerpreting Java Jsp Files

    By blackhawk1990,
    • 1 reply
    • 329 views

  9. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 405 views

  10. [Solved] Unable To Neither Login Nor Recover Password

    By mgorny,
    • 3 replies
    • 552 views

  11. [Solved] Could Not Install My Ssl Certificate From Godaddy (Purchased Static Ip)

    By hrce2,   
    • 5 replies
    • 1.2k views

  12. [Solved] Could Not Parked My Domain On Heliohost

    By ghosrt,
    • 1 reply
    • 341 views

  13. [Solved] Heliohost Account Error

    By FFenixW0rks,
    • 1 reply
    • 297 views

  14. [Solved] Cpanel Cannot Login

    By black.wolf,
    • 2 replies
    • 844 views

  15. [Solved] Ip Whitelist

    By DiGiTaL-CORE,
    • 2 replies
    • 439 views
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