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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Unable to add parked/addon domains

    By faruq,
    • 0 replies
    • 452 views

  2. [Solved] Can't Connect To Mysql

    By deidyomega,   
    • 5 replies
    • 1.6k views

  3. [Solved] Change Username

    By paulbird,   
    • 3 replies
    • 1.9k views

  4. [Solved] Password Reset

    By phantom666,   
    • 3 replies
    • 1k views

  5. [Solved] Can't Open My Website!

    By lachezar,   
    • 7 replies
    • 1.8k views

  6. [Solved] Phishing Site - Http://grouponcomprascoletivas.heliohost.org/pro/

    By vcsantos,   
    • 0 replies
    • 825 views

  7. [Inactive] 500 Internal Service Error

    By muttine2,   
    • 1 reply
    • 1.5k views

  8. [Solved] Unable To Login To The Account: Bytronic

    By bytronics,
    • 2 replies
    • 970 views

  9. [Solved] My Website's Been Hacked!

    By Pasarel,   
    • 0 replies
    • 1.3k views

  10. [Solved] Error: 503 Service Temporarily Unavailable

    By mohitvermaksp,
    • 2 replies
    • 684 views

  11. [Solved] My Website Doesn't Seem To Load For Me Anymore...

    By Vertrex,
    • 2 replies
    • 1k views

  12. [Solved] Can't Login & Password Reset Not Working! Urgent!

    By jeecare,   
    • 3 replies
    • 1.1k views

  13. [Solved] Mysql Deleted!

    By JavadRah,   
    • 2 replies
    • 737 views

  14. [Solved] Can't Login, Password Reset Problem

    By woozie,   
    • 4 replies
    • 925 views

  15. [Solved] Request For Ruby Gem: Therubyracer

    By Bill Tj,
    • 2 replies
    • 1.6k views
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