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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,278 topics in this forum

  1. [Solved] Request For Ssh Commands (Installing Tracks)

    By supermattkelly,
    • 2 replies
    • 387 views

  2. [Solved] Lost My Data In Ftp Space And Mysql

    By modus,
    • 1 reply
    • 659 views

  3. [Solved] Account De-Activated Even If We Login Into Cpanel More Than Once A Month!

    By isitpossible,
    • 4 replies
    • 1.2k views

  4. [Solved] Johnny Ssl Certificate Expired

    By guysalias,
    • 4 replies
    • 1k views

  5. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 390 views

  6. [Solved] Attempting To Make New Account

    By Master649,   
    • 3 replies
    • 1.1k views

  7. [Solved] Delete My Account

    By ltlt,
    • 2 replies
    • 320 views

  8. [Solved] Email Problems

    By r0nmlt,   
    • 1 reply
    • 291 views

  9. [Solved] Cpanel License Activation

    By IFeelStupid,
    • 4 replies
    • 701 views

  10. [Solved] Mistake While Choosing Domain Name

    By teleport,
    • 3 replies
    • 870 views

  11. [Solved] Shell Command

    By Melsher,
    • 6 replies
    • 925 views

  12. [Solved] Phpmyadmin Error

    By igotyou,   
    • 2 replies
    • 961 views

  13. [Solved] Site Not Working At All

    By dylanm312,   
    • 7 replies
    • 1.7k views

  14. [Solved] Cannot Reset Password

    By maraey,
    • 6 replies
    • 886 views

  15. [Solved] Mysql, Too Many Connection Errors (External Access)

    By edoedox,
    • 6 replies
    • 830 views
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