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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] REQUEST FOR CHANGE OF DOMAIN NAME

    By nexus2024,
    • 2 replies
    • 834 views

  2. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 608 views

  3. [Solved] Disk Space Usage

    By lia,
    • 2 replies
    • 287 views

  4. Delete User: ishida

    By Derek,
    • 2 replies
    • 1.2k views

  5. Can't login after new registration

    By qqti,
    • 2 replies
    • 1.3k views
    • qqti
    • qqti

  6. [Solved] Main Domain Change

    By zaxacong,
    • 2 replies
    • 678 views

  7. [Solved] Web Disk Error

    By lalafat91,
    • 2 replies
    • 958 views

  8. [Solved] Subdomain Down - Cannot Ping

    By cadbeat,
    • 2 replies
    • 470 views

  9. [Solved] Website Doesn't Work With Cloudflare Dns

    By maicol07,
    • 2 replies
    • 783 views

  10. Need new invite (Anonymous Fox)

    By smartmc,
    • 2 replies
    • 1k views

  11. [Solved] Account Status

    By mamakuha,   
    • 2 replies
    • 1.2k views

  12. HelioHost Keeps Logging Me Out in the Plesk Control Panel

    By st3gm4,
    • 2 replies
    • 981 views

  13. Add New Sub Domains

    By bawanthabe,
    • 2 replies
    • 588 views

  14. WordPress Installation Fail

    By dsn,
    • 2 replies
    • 1.1k views
    • dsn
    • dsn

  15. sometimes my page doesn't load

    By totocoto,
    • 2 replies
    • 1.1k views
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