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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. [Solved] Site Down

    By TalanCaine,
    • 3 replies
    • 627 views

  2. [Inactive] Reset Password

    By GladeDigitalMedia,
    • 1 reply
    • 485 views

  3. [Solved] Request Please Provide Me Cpu Usage Detail

    By javaguru,
    • 2 replies
    • 754 views

  4. [Solved] Pre Signup Ftp Question

    By Matt.j5b,
    • 10 replies
    • 908 views

  5. [Solved] Dns Problem With B2Scs

    By notallowed,
    • 1 reply
    • 555 views

  6. [Solved] Transfer Of Dedicated Ip Address

    By GroovyCarrot,
    • 4 replies
    • 1k views

  7. [Solved] Data Into Another Account

    By PLMasterSSB,   
    • 6 replies
    • 967 views

  8. [Solved] Why My War Won't Work On Your Server 1 2

    By lani1234,
    • 23 replies
    • 3.5k views

  9. [Solved] Request For Main Domain Name Change

    By ramensoup,
    • 4 replies
    • 615 views

  10. [Solved] Server Unlicensed

    By Guest orb123,
    • 1 reply
    • 324 views

  11. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 597 views

  12. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 787 views

  13. [Solved] Error During Signup

    By Thief,
    • 8 replies
    • 651 views

  14. [Solved] Can't Connect To Mysql

    By cmtiger,   
    • 2 replies
    • 840 views

  15. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 629 views
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