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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Database Connection

    By beebedl2,
    • 3 replies
    • 864 views

  2. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 893 views

  3. Database Is Missing

    By keslar,
    • 1 reply
    • 590 views

  4. Wesites Down

    By DAKSH101,
    • 2 replies
    • 864 views

  5. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 569 views

  6. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 2.4k views

  7. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 634 views

  8. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 588 views

  9. Error Establishing A Database Connection

    By waigy,
    • 1 reply
    • 747 views

  10. Mysql Server Down

    By flradio,
    • 1 reply
    • 797 views

  11. Servers Down

    By SMS,
    • 1 reply
    • 1.1k views

  12. Internal Server Error

    By momo12,
    • 1 reply
    • 699 views

  13. Cpanel Problem

    By softlab,
    • 2 replies
    • 1.1k views

  14. Cpanel Login Problem

    By chinglam,   
    • 0 replies
    • 1.6k views

  15. Phpmyadmin Won't Redirect

    By geonyoro,   
    • 1 reply
    • 910 views
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