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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. Suspended: Hh_Lara

    By clara,   
    • 1 reply
    • 1.5k views

  2. Server Off-Line

    By mqvida,
    • 2 replies
    • 1.6k views

  3. Could Not Connect To Stevie.heliohost.org:2082

    By riteshmc2,
    • 1 reply
    • 829 views

  4. Stivie?

    By interimq2,
    • 6 replies
    • 1.5k views

  5. My Server "stevie" Is Down Again

    By bdistler,
    • 1 reply
    • 827 views

  6. [Solved] Server Stevie - Webmail Database Error

    By bdistler,
    • 2 replies
    • 859 views

  7. [Solved] Database Error For Simple Machines

    By Nimb,
    • 3 replies
    • 1.5k views

  8. [Solved] Cannot Login

    By dave911,
    • 8 replies
    • 2.4k views

  9. [Solved] Cant Run Php On Server

    By ominitric,   
    • 1 reply
    • 1k views

  10. Help For Main Domain Change

    By pixelbox,
    • 1 reply
    • 640 views

  11. Mysql Database Type Inquiry

    By jplib,   
    • 1 reply
    • 1.8k views

  12. Php Version Change Request

    By jplib,   
    • 3 replies
    • 2.1k views

  13. Account Closure Request

    By jplib,   
    • 4 replies
    • 1.6k views

  14. Server Off The Air

    By SMS,
    • 1 reply
    • 935 views

  15. Using Mydot.tk Only Works With Dot In The End Hstatsx.tk./

    By narugo3,
    • 7 replies
    • 1.9k views
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