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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Website Not Activated

    By manzeri,
    • 1 reply
    • 718 views
    • jje
    • jje

  2. Account Recovery

    By navneet3c,
    • 1 reply
    • 727 views
    • jje
    • jje

  3. [Solved] Second Account On Johnny

    By s6vtf3sw2,
    • 0 replies
    • 344 views

  4. [Solved] Ip Address Blocked

    By cavok,
    • 6 replies
    • 1k views

  5. [Solved] Asp.net Website Doesn't Work

    By xdevs23,   
    • 2 replies
    • 1.2k views

  6. Connection Problems

    By 2greedy,
    • 1 reply
    • 520 views

  7. [Solved] Mysql Issue

    By paladox2014,
    • 2 replies
    • 536 views

  8. Apc Shim Size

    By khoirulamsori,
    • 0 replies
    • 388 views

  9. Change Domain Name

    By jeret,   
    • 1 reply
    • 2.7k views

  10. Addon Domain Error!

    By souravndp,
    • 2 replies
    • 2.5k views

  11. Site On Stevie Not Opening

    By imfree,
    • 3 replies
    • 767 views

  12. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 310 views

  13. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.2k views

  14. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 314 views

  15. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 306 views
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