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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Inactive] Multiple Accounts

    By Jonny,
    • 2 replies
    • 435 views

  2. [Solved] Connection Problems - Wordpress

    By biasaf,
    • 14 replies
    • 998 views

  3. [Solved] Upload_Max_Filesize & Php.ini

    By grb,
    • 2 replies
    • 347 views

  4. [Solved] Cannot Access Cpanel

    By softlab,
    • 5 replies
    • 367 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 190 views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 190 views

  7. [Solved] Account Move Request (Deletion Not Working So Can't Do It Myself)

    By Dodo55,
    • 1 reply
    • 166 views

  8. [Solved] Remote Mysql Connection Problem

    By dt340a,   
    • 3 replies
    • 1.1k views

  9. [Inactive] Dedicated IP Purchase

    By tromble,
    • 5 replies
    • 308 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 214 views

  11. [Solved] Not Receiving Emails - Domain Name Shared With Another User (?)

    By knut,
    • 2 replies
    • 549 views

  12. [Inactive] I Have A Problem I Can `t Add The Domain

    By dedal,   
    • 1 reply
    • 192 views

  13. [Solved] Password Reset Not Working

    By knut,
    • 4 replies
    • 614 views

  14. [Solved] Help... I Can't Log In... Just Keep Getting A Popup

    By chtf,
    • 4 replies
    • 224 views

  15. [Solved] Help, I Cannot Access My Account.

    By infinity404,   
    • 1 reply
    • 310 views
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