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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Unarchive request

    By tweis,   
    • 2 replies
    • 1k views

  2. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 595 views

  3. [Solved] Can Not Create Innodb Tables And Erase Database

    By caidh,   
    • 2 replies
    • 1.4k views

  4. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 713 views

  5. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 513 views

  6. Parked subdomain

    By lakridserne,
    • 2 replies
    • 1.5k views

  7. Error From Park Wrapper

    By linxiao,
    • 2 replies
    • 1.1k views

  8. [Solved] Stevie Is Not Licensed

    By njaohnt,   
    • 2 replies
    • 1k views

  9. [Solved] Parked Domain Still Showing

    By raymond01,
    • 2 replies
    • 1.1k views

  10. [Solved] #2013 - Lost Connection To Mysql Server During Query

    By mbdungo,   
    • 2 replies
    • 4.4k views

  11. I Can't Add Domain

    By fawdhawi,
    • 2 replies
    • 932 views

  12. [Solved] Transfer domain to new account, 404 error

    By tvhee100,   
    • 2 replies
    • 983 views

  13. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 515 views

  14. [Solved] Help with adding a domain

    By survisi1,
    • 2 replies
    • 342 views

  15. [Solved] reset suspended account with path direction

    By argoma,   
    • 2 replies
    • 352 views
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