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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. cpanel, Error 404: Page does not exist

    By g1nga,
    • 2 replies
    • 1.3k views

  2. [Solved] Legacy Ftp Exporting Issue

    By tq1fkhc,   
    • 2 replies
    • 857 views

  3. [Solved] Request For Ssh Commands (Installing Tracks)

    By supermattkelly,
    • 2 replies
    • 598 views

  4. [Solved] Problem With Stevie

    By Luigi123,
    • 2 replies
    • 878 views

  5. [Solved] Migration To Tommy

    By dogboydog,
    • 2 replies
    • 923 views

  6. Stop A Running Cgi ?

    By mtpews,
    • 2 replies
    • 889 views

  7. Registration

    By davincee,
    • 2 replies
    • 756 views

  8. [Solved] Sub-Domain

    By ragy360,
    • 2 replies
    • 223 views

  9. RESTOR MY DATA

    Topic was merged with [Solved] I CAN'T RESTOR MY DATA

  10. Account suspend / Deleted

    By shoshwaz,
    • 2 replies
    • 1.2k views

  11. [Solved] Lost My Password For Heliohost Cpanel

    By 100nir100,
    • 2 replies
    • 802 views

  12. My Website Queued

    By feliphefelix12345,
    • 2 replies
    • 820 views

  13. [Solved] Rendering Aspx Problem

    By ejweb,
    • 2 replies
    • 868 views

  14. [Solved] How To Specify A Python Version (For Cgi) On Tommy...

    By rdm_brla,   
    • 2 replies
    • 2.3k views

  15. Is the email address I received Back Up Notification For Tommy...

    By skullys,
    • 2 replies
    • 848 views
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