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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Roundcube Webmail

    By mazix,
    • 2 replies
    • 540 views

  2. Error When Installing Joomla Using Softaculous

    By tig_ltsm,   
    • 1 reply
    • 824 views

  3. [Solved] Error -1 From Storage Engine

    By spxtools,
    • 3 replies
    • 402 views

  4. Cannot Reset Cpanel Password

    By builderb,   
    • 1 reply
    • 1.2k views

  5. Account Queued

    By khaox,   
    • 6 replies
    • 1.4k views
    • jje
    • jje

  6. Stevie Cpanel Down

    By heycm,   
    • 1 reply
    • 3.3k views
    • jje
    • jje

  7. [Solved] Joomla Installation Error

    By gnlu,
    • 0 replies
    • 207 views

  8. [Solved] Website Activated On Mobile Only

    By manzeri,
    • 1 reply
    • 667 views
    • jje
    • jje

  9. [Solved] Dns Entry Already Exists?

    By PavilionVI,
    • 1 reply
    • 260 views

  10. [Solved] Website Not Activated

    By manzeri,
    • 1 reply
    • 686 views
    • jje
    • jje

  11. Account Recovery

    By navneet3c,
    • 1 reply
    • 696 views
    • jje
    • jje

  12. [Solved] Second Account On Johnny

    By s6vtf3sw2,
    • 0 replies
    • 317 views

  13. [Solved] Ip Address Blocked

    By cavok,
    • 6 replies
    • 959 views

  14. [Solved] Asp.net Website Doesn't Work

    By xdevs23,   
    • 2 replies
    • 1.2k views

  15. Connection Problems

    By 2greedy,
    • 1 reply
    • 490 views
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