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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Site Not Working At All

    By dylanm312,   
    • 7 replies
    • 1.5k views

  2. [Solved] Cannot Reset Password

    By maraey,
    • 6 replies
    • 697 views

  3. [Solved] Mysql, Too Many Connection Errors (External Access)

    By edoedox,
    • 6 replies
    • 654 views

  4. [Solved] My Heliohost Site Haked

    By latmiz,
    • 4 replies
    • 426 views

  5. [Solved] Can Not Delete Folder And File

    By Sandip,   
    • 1 reply
    • 818 views

  6. [Inactive] Lycanobot

    By fdeath,
    • 1 reply
    • 266 views

  7. [Solved] How Come Java Is Still Not Activated?

    By lij62279,
    • 2 replies
    • 400 views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 215 views

  9. [Inactive] Adon Domains Not Working For Me 1 2

    By zaxacong,
    • 18 replies
    • 2.1k views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 216 views

  11. [Solved] Email Forwarders

    By smistry01,
    • 0 replies
    • 296 views

  12. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 199 views

  13. [Solved] Cpanel Not Licensed Message On

    By firstclass,
    • 6 replies
    • 898 views

  14. [Inactive] Site Problem. 1 2

    By Guest orb123,
    • 20 replies
    • 2k views
    • Guest
    • Guest

  15. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 232 views
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