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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,201 topics in this forum

  1. Stevie Response Time Is High

    By mame,   
    • 5 replies
    • 1.3k views
    • mame
    • mame

  2. #1005 - Can't Create Table 'xxxx_Xx.xxxx' (Errno: -1) 1 2

    By Louis53,   
    • 17 replies
    • 3.5k views

  3. [Solved] My Website Is Still Not Showing Up

    By Michel,
    • 12 replies
    • 1.4k views

  4. Not Queued/suspended But Can't Login

    By PhilCoop,
    • 3 replies
    • 862 views

  5. Can I Pay $12 For Ssl Dedicated Ip For My Domain

    By henok400,
    • 1 reply
    • 313 views

  6. Error While Installing Wordpress

    By jpbalda,   
    • 0 replies
    • 947 views

  7. Problems With Confirmation Page/pw Reset.

    By moonrkr,
    • 1 reply
    • 360 views

  8. Mysql Database Marked As Crashed

    By pete20r2,   
    • 0 replies
    • 470 views

  9. Mysql Problem #1146 Error Johnny Server

    By psrucv,
    • 2 replies
    • 445 views

  10. [Solved] Nameservers Not Valid

    By HaydonS,
    • 1 reply
    • 394 views

  11. [Solved] Cannot Create Website

    By raffahacks,
    • 2 replies
    • 732 views

  12. Unknown Address No Website Is Configured To This Address.

    By alexv,
    • 0 replies
    • 360 views

  13. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 287 views

  14. Password Reset

    By darnell,
    • 0 replies
    • 286 views

  15. Site Hosted On Stevie - Can I Move Just My Databases To Johnny?

    By vav,   
    • 0 replies
    • 442 views
    • vav
    • vav
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