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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 5.7k views

  2. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.7k views

  3. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 409 views

  4. [Solved] Wipe a single domain

    By datadecay,   
    • 5 replies
    • 715 views

  5. [Solved] Wipe account

    By kanvull,
    • 1 reply
    • 687 views

  6. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 419 views

  7. [Solved] Wipe account

    By nbss,
    • 1 reply
    • 5.9k views

  8. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 654 views

  9. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 530 views

  10. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 522 views

  11. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 580 views

  12. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 770 views

  13. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 527 views

  14. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 458 views

  15. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 690 views
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