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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] Unexplained Incessant 500 Internal Server Error

    By Treyzania,   
    • 1 reply
    • 673 views

  2. [Inactive] The Other Mail Server-Handled Email At The Hosted Domain Couldn't Receive A Mail From The Server Of The Domain

    By mbdungo,   
    • 5 replies
    • 1.7k views

  3. [Solved] Unable To Access Cpanel On Stevie...

    By skullys,
    • 2 replies
    • 621 views

  4. [Solved] Dual-Account Priviledges Request

    By condell,   
    • 4 replies
    • 507 views

  5. [Solved] Exceeded The Max Emails Per Hour (1) Allowed

    By condell,   
    • 9 replies
    • 962 views

  6. [Inactive] One Account On Johnny And One On Stevie

    By paladox2,
    • 4 replies
    • 471 views

  7. [Solved] An Issue With A Customer

    By FutileFreedom,
    • 2 replies
    • 331 views

  8. [Solved] Access On Two Accounts From Same Ip Address

    By kyoushuu,
    • 2 replies
    • 468 views

  9. [Inactive] Confirming Payment For Stevie Ssl Account

    By skullys,
    • 1 reply
    • 271 views

  10. [Solved] Timthumb Problems

    By andresmu,
    • 0 replies
    • 154 views

  11. [Solved] I Have Trouble Creating Johnny Account

    By lujitao,
    • 2 replies
    • 438 views

  12. [Solved] Brute Force Protection Activated

    By ATTO,
    • 4 replies
    • 412 views

  13. [Solved] The Document Root Of A Wildcard Subdomain Did Not Really Update

    By mbdungo,   
    • 1 reply
    • 1.3k views

  14. [Solved] Johnny Account Sign-Up Failure

    By D707,
    • 1 reply
    • 367 views

  15. [Solved] Stevie Cpanel License

    By plstudio,   
    • 4 replies
    • 626 views
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