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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,499 topics in this forum

  1. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 316 views

  2. [Solved] Unable To Neither Login Nor Recover Password

    By mgorny,
    • 3 replies
    • 366 views

  3. [Solved] Could Not Install My Ssl Certificate From Godaddy (Purchased Static Ip)

    By hrce2,   
    • 5 replies
    • 783 views

  4. [Solved] Could Not Parked My Domain On Heliohost

    By ghosrt,
    • 1 reply
    • 236 views

  5. [Solved] Heliohost Account Error

    By FFenixW0rks,
    • 1 reply
    • 180 views

  6. [Solved] Cpanel Cannot Login

    By black.wolf,
    • 2 replies
    • 656 views

  7. [Solved] Ip Whitelist

    By DiGiTaL-CORE,
    • 2 replies
    • 302 views

  8. [Inactive] Stevie Ssl Account Creation Queue

    By fbpanel,   
    • 1 reply
    • 479 views

  9. [Solved] Having Trouble Accessing My Site, Cpanel, And Even My Ftp.

    By DiGiTaL-CORE,
    • 4 replies
    • 447 views

  10. [Solved] Cpanel Error

    By Asir,   
    • 3 replies
    • 461 views

  11. [Solved] Encountered An Error During Installation

    By bharbet,   
    • 1 reply
    • 467 views

  12. [Solved] Stevie Can Not Be Reached

    By casa,   
    • 1 reply
    • 230 views

  13. [Solved] Request For Deploy

    By vishal50,
    • 7 replies
    • 451 views

  14. [Solved] Request For Deploy

    By vishal50,
    • 2 replies
    • 372 views

  15. [Solved] Postgresql New Dll Plpgsql

    By gamalielfmb,
    • 5 replies
    • 506 views
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