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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,282 topics in this forum

  1. Stevie Mysql Issue

    By DAKSH101,
    • 4 replies
    • 2.6k views

  2. Extremely, Extremely Old Website

    By Cryosim,   
    • 1 reply
    • 489 views

  3. Johnny Ghost Mysql Database, Pma Doesn't See It.

    By mikescube,
    • 1 reply
    • 621 views

  4. I Can't Renew My Suspended Account

    By Salma,   
    • 1 reply
    • 375 views

  5. [Solved] Server Move Request

    By ubiquoregovt,
    • 1 reply
    • 560 views

  6. New Account, Creation Confirmed, Cannot Login To Cpanel

    By jmeelz0,
    • 8 replies
    • 1.1k views

  7. Removed Parked Domain; Cannot Readd Parked Domain

    By realmer,
    • 1 reply
    • 364 views

  8. [Solved] Is Stevie Down?

    By DAKSH101,
    • 2 replies
    • 657 views

  9. Old Account Not Working

    By flyoffacliff,
    • 5 replies
    • 930 views

  10. Update Postgresql On Johnny

    By paladox2014,
    • 3 replies
    • 478 views

  11. Stevie Site Will Not Load On Bt Box Connected To Sky Box.

    By paladox2014,
    • 1 reply
    • 396 views

  12. Sign Up Always Error

    By LozPex,
    • 4 replies
    • 602 views

  13. [Solved] Can't Delete Addon Domain

    By nyten,
    • 4 replies
    • 636 views

  14. Firewall Block..

    By skullys,
    • 4 replies
    • 578 views

  15. Avg Threat Labs Say Heliohost Possible Active Malware

    By sylvain,   
    • 5 replies
    • 1.1k views
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