sousaclaudia Posted March 3 Posted March 3 I renewed my account after a period of inactivity, but my website is still inactive after several days. I have Tommy plan. Quote
wolstech Posted March 3 Posted March 3 Krydos will need to look at this. It show active in the admin tools on my end but is still displaying an inactive page... Quote
Krydos Posted March 4 Posted March 4 The only domain on your account has incorrect DNS settings. Quote
Krydos Posted March 4 Posted March 4 The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.154.90 and an AAAA record with the value 2001:470:1:1ee::1002 Quote
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