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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Inactive] Delete My Heliohost Account In Johnny Please

    By neilbosoboso,
    • 1 reply
    • 273 views

  2. [Inactive] Timezone Pacific Time

    By panela,
    • 8 replies
    • 942 views

  3. [Solved] New Account Should Be Queued But It's Not

    By lani1234,   
    • 3 replies
    • 871 views

  4. [Solved] Can't Reset Password

    By spacep0pe,
    • 6 replies
    • 289 views

  5. [Solved] Java Support: Eoacosta

    By eoacosta,
    • 1 reply
    • 339 views

  6. [Solved] Can't Add Addon Domain

    By drasaadi,
    • 2 replies
    • 377 views

  7. [Solved] Dual-Account Priviledges Request

    By Harry987,
    • 1 reply
    • 459 views

  8. [Solved] Trouble Logging Into The Cpanel For The First Time

    By popandsn,
    • 2 replies
    • 482 views

  9. [Inactive] Open Udp Ports And Perl Scripts

    By unnk,
    • 1 reply
    • 448 views

  10. [Solved] Host Being Blocked

    By Zardanico,
    • 0 replies
    • 217 views

  11. [Inactive] Php Sending Email Fails

    By djansyle,   
    • 1 reply
    • 817 views

  12. [Solved] Sending Mail Issues With Mac Mail Client And Webmail

    By fimweb2,
    • 7 replies
    • 460 views

  13. [Solved] Can't Reset Password

    By kparvaz,
    • 3 replies
    • 275 views

  14. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 231 views

  15. [Solved] Mail Delivery Failed

    By baghban,   
    • 4 replies
    • 842 views
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