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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,462 topics in this forum

  1. [Solved] Changed From Johnny To Stevie Issues

    By tom.mcleod.logan,   
    • 2 replies
    • 1.1k views

  2. Help With Email Account Setup Difficulties?

    By usertogo,   
    • 1 reply
    • 619 views

  3. [Solved] Change Password

    By federicorussi,
    • 1 reply
    • 545 views

  4. [Solved] Always Waiting For Domain Taking Effects

    By johannsdiary,   
    • 1 reply
    • 855 views

  5. [Solved] Account Has Been Suspended For Inactivity

    By paladox2014,
    • 1 reply
    • 497 views

  6. Has My Account Been Deactivated? (Firewall Issue)

    By techmex,
    • 2 replies
    • 613 views

  7. Maximum File Size

    By lafl,   
    • 1 reply
    • 864 views

  8. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 615 views

  9. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 878 views

  10. Cannot Access The Postgresql Database

    By smstip,
    • 0 replies
    • 300 views

  11. Port 443 Open For My Username?

    By DAKSH101,
    • 5 replies
    • 1k views

  12. Cannot Access Phpmyadmin

    By cscro5apps,   
    • 2 replies
    • 1.6k views

  13. Cannot Restore My Mysql Database

    By anjielon,   
    • 1 reply
    • 574 views

  14. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 460 views

  15. Deactivate My Account

    By kesavan,
    • 2 replies
    • 739 views
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