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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Error Registering Account On Stevie

    By queenpanda,   
    • 1 reply
    • 548 views

  2. [Solved] My Website Not Open

    By elmersal,
    • 4 replies
    • 755 views

  3. [Solved] Unable To Reset Cpanel Password

    By timbuck,   
    • 2 replies
    • 1.1k views

  4. Heliohost Email Account Note Activated

    By Sapateiro de Pirescoxe,   
    • 7 replies
    • 957 views

  5. [Solved] Stevie Cpanel

    By paladox2014,
    • 3 replies
    • 343 views

  6. More Than One Account

    By mannuri,
    • 0 replies
    • 221 views

  7. Stevie Dns Broken

    By wolstech,
    • 9 replies
    • 902 views

  8. [Solved] Unable To Install Any Cms

    By dearjack,
    • 1 reply
    • 382 views

  9. [Solved] Page Is Being Installed

    By RyanCubing,
    • 1 reply
    • 298 views

  10. [Solved] Suspended: Ajrjain7

    By ajrjain7,
    • 3 replies
    • 349 views

  11. Implement .war File

    By mpratik,   
    • 0 replies
    • 1.6k views

  12. Domain Has Not Parked Properly

    By pete20r2,   
    • 1 reply
    • 611 views

  13. [Solved] Can't Access Stevie.heliohost.org: Mamtekl

    By mame,   
    • 3 replies
    • 908 views

  14. Changing Main Domain: Mamtekl

    By mame,   
    • 8 replies
    • 1.3k views

  15. Ns1.heliohost.org And Ns2.heliohost.org Records Do Not Match

    By Googleplex,
    • 6 replies
    • 801 views
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