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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,360 topics in this forum

  1. git not working

    By harshil,
    • 1 reply
    • 146 views

  2. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 153 views

  3. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 169 views

  4. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 149 views

  5. Reset Password

    By nayakeg699,
    • 2 replies
    • 154 views

  6. Help Plesk Password

    By drosales0391,
    • 1 reply
    • 144 views

  7. [Solved] password reset on https://heliohost.org/

    By apikoding,
    • 1 reply
    • 291 views

  8. [Solved] Request to add a domain name

    By espyou,
    • 1 reply
    • 151 views

  9. [Solved] Need help in reactivation and transfer to Plesk

    By itmaster,
    • 2 replies
    • 217 views

  10. [Solved] Change domain and password reset

    By hunter93,
    • 2 replies
    • 190 views

  11. [Solved] Account Reset request

    By elkhaddir,
    • 2 replies
    • 231 views

  12. [Solved] Delete Account and Content

    By dariogomes,
    • 1 reply
    • 201 views

  13. [Solved] I would like to cancel my VPS

    By keeday,
    • 1 reply
    • 183 views

  14. please raise max post size and max file size

    By realvanyek,
    • 1 reply
    • 200 views

  15. [Solved] Website not accessible and unable to install SSL key

    By engrish,
    • 4 replies
    • 254 views
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