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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,283 topics in this forum

  1. [Solved] Permission To Have A Second Account

    By Tex Killer,   
    • 3 replies
    • 841 views

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    • 0 replies
    • 601 views

  3. How To Switch To New Domain Name?

    By feinan,
    • 2 replies
    • 502 views

  4. Nothing Works

    By ralph12,
    • 0 replies
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  5. Mysql Server Has Gone Away

    By psang,   
    • 4 replies
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  6. Stevie Cpanel

    By b7bassam,
    • 3 replies
    • 606 views

  7. Stevie Cpanel Password Reset Help

    By aneeshdh,   
    • 3 replies
    • 1.1k views

  8. Web Page Not Available When Trying To Log In

    By msnyder,
    • 0 replies
    • 474 views

  9. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 447 views

  10. Change Addon Domain's Ftp Password

    By Olego2,   
    • 1 reply
    • 1.2k views

  11. My Website Wont Load

    By edox,   
    • 0 replies
    • 929 views

  12. Heliohost.org Is Down

    By kieranlee91,
    • 7 replies
    • 847 views

  13. Not Able To Send Or Receive Email

    By classyglitters,
    • 2 replies
    • 486 views

  14. 10 Hour Delay To Squirrelmail

    By mariusm98,
    • 0 replies
    • 492 views

  15. Add Aliases To Stevie

    By paladox2014,
    • 0 replies
    • 269 views
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