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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,512 topics in this forum

  1. [Solved] Cannot Login To Cpanel - Reset Verification Failed

    By theoryanalyst,   
    • 2 replies
    • 1.1k views

  2. Error Code 500

    By MrAlicard,
    • 2 replies
    • 638 views

  3. Unable To Connect To Mysql

    By g54one,
    • 0 replies
    • 588 views

  4. Stevie - My Ip Is Blocked

    By Blazeweb,
    • 0 replies
    • 458 views

  5. I Cannot Log In To My Cpanel

    By heliomem,   
    • 3 replies
    • 892 views

  6. [Solved] Stevie No Ftp Access

    By Blazeweb,
    • 3 replies
    • 718 views

  7. [522] Server Timed Out

    By uzair,
    • 1 reply
    • 834 views
    • Guest
    • Guest

  8. [Req] Paper Latern Theme For Cpanel Johonny Server Please Activate It

    By uzair,
    • 1 reply
    • 673 views

  9. Can't Reset Cpanel Password

    By Eshkation,   
    • 0 replies
    • 574 views

  10. Johnny Down

    By RatDb,   
    • 11 replies
    • 3.2k views

  11. [Solved] Help To Reset Cpanel Password

    By obodo69,
    • 2 replies
    • 787 views

  12. [Solved] Main Domain Name Change Request

    By zxh057,
    • 1 reply
    • 534 views

  13. Ssl Activate

    By jehurodrig,
    • 1 reply
    • 793 views

  14. [Solved] How To Change My Username?

    By KirTolm,
    • 2 replies
    • 772 views

  15. [Solved] Forgot Password And Confirmation Code Does Not Work

    By pyepez,   
    • 4 replies
    • 1.9k views
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